CCTV Operative

Sodexo France; Colchester; On-site; GBP 10,000 - 40,000; Full time

Job summary

A key service provider in security is seeking a vigilant CCTV Operative in Colchester, England. The ideal candidate will monitor security systems, control access, and provide excellent customer service while adhering to military protocols. Responsibilities include responding to incidents, maintaining logs, and ensuring a positive visitor experience. Applicants should possess a standard SIA license and have a background in CCTV or similar roles. Join us to make a significant impact while gaining valuable experience.

Benefits

Mental health & wellbeing support

Employee Assistance Programme

24/7 virtual GP

Discounts for employees & families

Financial tools & retirement plan

Cycle to Work scheme

Qualifications

• Ability to interact with personnel and visitors while maintaining security protocols.
• Proven experience in a similar security role, preferably within a military environment.
• Knowledge of security techniques, local emergency procedures, and MoD protocols.

Responsibilities

• Control and monitor access to the Garrison site according to MoD security requirements.
• Monitor CCTV and address incidents promptly.
• Ensure excellent customer service and compliance with identification requirements.

Skills

Customer service skills

Excellent verbal communication

Ability to work independently

Background in CCTV

Basic computer literacy

Education

Standard SIA license

CCTV License

Job description

• 40 hours per week
• Average 3.5 per week = 7 days over fortnight period
• 2 x 12 hour shifts week 1 & 5 x 12 hour shifts week 2 on days this then follows the same pattern for nights with a 40 minute break
  
• £12.79 per hour
• Car parking available on site

Job Description:

We are seeking a highly professional, vigilant and customer-focused CCTV Operative to join our team at Merville Barracks, Circular Road South, Colchester, CO2 7UT. In this critical role, you will help maintain the safety and security of the Garrison by monitoring systems, controlling access, and responding swiftly to incidents in alignment with Ministry of Defence (MoD) protocols and Sodexo standards.

What you’ll do:

Security & Monitoring

• Control and monitor the access of personnel and vehicles to the Garrison site in accordance with MoD security requirements.

• Monitor CCTV, Access Control and other protective systems, remaining alert to any signs of security breach or abnormal activity.

• Act as first-line response to system activations, incidents, alarms, and reporting of faults.

• Immediately elevate any security concerns to the appropriate authority personnel.

• Follow correct incident reporting procedures and accurately complete daily occurrence and incident logs.

• Diligently complete handover/takeover duties, ensuring all records are checked and updated.

Customer Service & Front-of-House Duties

• Greet and assist staff, visitors, contractors and clients, ensuring full compliance with identification requirements and site protocols.

• Provide accurate information, relay messages, and support visitors with queries to maintain an excellent customer experience.

• Maintain a clean, professional reception/entry environment that reflects the standards of the client and the MoD.

• Uphold exemplary levels of personal appearance, uniform standards, and personal hygiene at all times.

• Carry out any other reasonable duties as instructed by management.

What you bring:

• Ability to interact with employees, contractors, consultants, visitors, and management as well as local police and fire authorities
• Standard SIA license & CCTV License
• Background in CCTV
• Excellent verbal and written communication skills
• Ability to work independently and as part of a team
• Experience in working in a similar role
• Knowledge of security techniques and site and local emergency procedures
• Basic computer literacy

Desirable

• Experience working within a military or high-security environment.

• Track record of administrative or control room duties.

• Existing SC Clearance (or the ability to obtain it).

• Knowledge of security techniques, emergency procedures, and MoD protocols.

What we offer:

Working with Sodexo is more than a job; it’s a chance tobe part of something greater. You’ll belong in a company and team that values you foryou;you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way. In addition, we offer:

• Mental health & wellbeing support
• Employee Assistance Programme for personal, legal, and financial advice
• 24/7 virtual GP & lifestyle rewards
• Discounts for you & family
• Financial tools & retirement plan
• Cycle to Work & Paid volunteering day

At Sodexo, we pride ourselves on creating a positive and inclusive environment. Join us in helping improve the quality of life for our armed forces personnel while gaining valuable experience in a dynamic hospitality setting.

Sodexo reserves the right to close this advert early if we are in receipt of a high number of applications

Ready to be part of something greater? Apply today!