Catering Assistant (Retail)

OCS Group; Cambridge; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading facilities management company is seeking a Catering Assistant in Cambridge. The role involves serving freshly prepared food and drinks, ensuring cleanliness and safety standards, and effective communication with staff and visitors. Ideal candidates should have excellent customer service and communication skills, along with the right to work in the UK. Training for a Food Hygiene Certificate is provided. This position offers a hands-on opportunity in a vibrant work environment.

Qualifications

• Must have Right to Work in the UK.
• An enhanced DBS will be completed for the successful candidate.
• Food Hygiene Certificate – not essential as training can be provided.

Responsibilities

• Serving staff and visitors freshly prepared products and drinks.
• Ensure that crockery & cutlery are cleaned and safety stored.
• Good communication skills are required for interactions.
• To ensure HACCP and food safety codes are followed.
• To monitor temperature control procedures.

Skills

Excellent customer service skills

Effective communication skills

Education

Food Hygiene Certificate

Job description

About The Company

OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award‑winning services within facilities management, hard services, cleaning, security and catering. Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values – Trust, Respect, Unity, and Empowerment.

About The Role

Days of Working: Five over seven days, earliest start 07:00 latest finish 19:30pm

As a Catering Assistant in this retail environment, you will be serving staff and visitors with freshly prepared food and drinks, including specialty hot and cold beverages. You will keep stock displays replenished and ensure all areas are clean and tidy. Part of your job is to make sure crockery and cutlery are spotless and safely stored to avoid breakages. Good communication skills are essential, as you will be interacting with patients/students, visitors, and staff both in person and over the phone. You will also follow HACCP and food safety codes and monitor temperature control procedures. It’s a hands‑on role that keeps you busy and engaged with people.

Key Responsibilities

• Serving staff and visitors freshly prepared products, preparing refreshments including hot and cold specialty drinks. Replenishing stock displays and ensuring all areas are clean and tidy.
• Ensure that crockery & cutlery are cleaned, maintained to the highest standard of cleanliness and safely stored to prevent unnecessary breakage.
• Good communication skills are required, both face to face and on the telephone. The post holder will be expected to communicate with patients' visitors and staff.
• To ensure codes of practice for HACCP and food safety are followed.
• To monitor temperature control procedures following set specification.

Ideal Candidate Criteria

• Must have Right to Work in the UK.
• An enhanced DBS will be completed for the successful candidate.
• Excellent customer service skills.
• Food Hygiene Certificate – not essential as training can be provided.
• Effective communication skills, both verbal and written.

How to Apply

If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available.

Equal Opportunities

We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.