Catering Assistant

Thomas Franks Ltd.; Crawley; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading catering company in Crawley is seeking a Catering Assistant to join a friendly team. The role involves serving meals, food preparation, and maintaining cleanliness to ensure high standards of service. Ideal candidates will have previous catering experience, strong customer service skills, and the ability to work well in a team. This full-time position offers excellent career progression within a reputable company, alongside benefits such as free meals on duty and an apprenticeship program.

Benefits

Free meals on duty

Cycle to work scheme

Team & company social events

Employee assistance programme

Enhanced maternity, paternity and adoptive leave

Recommend a friend bonus

Unrivalled individual training and development

Qualifications

• Experience in a catering environment is essential.
• Ability to serve food and interact with clients effectively.
• Understanding of food hygiene and safety practices.

Responsibilities

• Serve clients during meals at the dining service.
• Prepare food and maintain cleanliness in the kitchen.
• Restock supplies during service hours as needed.

Skills

Previous experience in catering

Customer service skills

Team working abilities

Good presentation and hygiene

Ability to work on own initiative

Good verbal English

Ability to lift moderately heavy items

Education

Food hygiene certificate preferred

Job description

A stunning B&I location in Crawley, West Sussex. Catering from approximately 170 on quiet days to 400 on the busier days. We offer a coffee bar, light snacks, lunch and lots of high-end hospitality. The is a Monday to Friday operation with the additional benefit of free parking on site.

We currently have a fantastic opportunity for a Catering Assistant to join our established & friendly team at our prestigious contracts in Crawley.

Role requirements (Task & Responsibilities)

• Serve clients during Breakfast, lunch or dinner service.
• Help setting up the dining room for service.
• Prepare food for service, following good hygiene and safety practices and to the standard specified.
• Ensure the kitchen is left clean and tidy to the required standard of the Chef Manager or to the hygiene standards set by the company / Client.
• Clear, clean and store away any food, beverage or equipment required for special functions.
• Restock and replenish stocks and consumables as required during service periods, to achieve optimum customer service delivery.
• Operate cleaning, dishwashing equipment. Properly clean and store equipment, service, preparation and storage areas.
• Complete all / any necessary cleaning/hygiene duties.
• Interact and acknowledge all customers and client staff.

General Responsibilities

• Ensure that all policies and procedural requirements of both legislation and company are adhered to in order to alwayli promote a professional and flexible approach.
• Ensure that the correct uniform is always worn neatly and cleanly.
• Ensure all necessary checks are carried out in the service and associated areas for food temperatures.
• Carry out all reasonable request of the management.
• Be conscientious with regard to Health & Safety and report any hazards to the manager.

Key personal skills and attributes

• Previous experience of working within a catering environment
• Previous experience of serving customers within a catering establishment
• Team working abilities, listening skills, the ability to work on own initiative, impeccable personal presentation, hygiene and behaviour to others, Food hygiene certificate preferred.
• The ability to be adaptable and be flexible as necessary. Reliable, Honest and able to demonstrate an open attentive approach to customer service.
• Willingness to learn new skills and take some responsibility.
• Ability to manage some moderately heavy lifting, carrying, and pushing.
• Ability to demonstrate reasonable / good understanding and use of verbal English.
• Ability to demonstrate reasonable / good standard of written English and reading skills.
• Similar experience of customer and / or food preparation environment is preferred
• Wider wallet scheme (discounts at major retailers, restaurants, gyms etc).
• Free meals on duty
• Volunteers leave - up to one day per year.
• Enhanced maternity, paternity and adoptive leave.
• Cycle to work scheme.
• Recommend a friend bonus.
• Unrivalled individual training and development.
• Well established apprenticeship programme.
• Team & company social events.
• Employee assistance programme.
• Excellent career progression within a leading independent contract caterer.

About us

Thomas Franks is a founder led, fresh food catering business with a focus on excellence and service delivered with individuality, passion and style. We are unique in every approach and our clients, and our people are paramount to our daily success.

All applicants must be able to demonstrate that they have the Right to Work in the UK to be considered for this role.

Diversity and Inclusion at Thomas Franks

We actively encourage applications from candidates from diverse backgrounds and continue to develop a culture of growth and inclusion and would like to invite applications from groups who are currently under-represented, because we believe greater diversity leads to exceptional results and provides a better working life.