Catering and Cleaning Supervisor

White Oaks; City of London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading catering service provider is seeking a Catering and Cleaning Supervisor in London to lead a professional team and ensure high standards of cleanliness and service. Responsibilities include supervising staff, managing stock, and maintaining hygiene standards. Candidates should have supervisory experience in hospitality and strong leadership skills. The role offers full-time employment at £15 per hour, with significant training and benefits opportunities.

Benefits

Contributory pension scheme

Career Pathways and MyLearning programmes

Quick access to a Digital GP

Exclusive travel discounts

Discounts on food shopping

Cash rewards for spending

Free wellness and exercise classes

Qualifications

• Previous supervisory experience in housekeeping, catering, or hospitality, ideally in a care setting.
• Demonstrates strong leadership, communication, and organisational skills.
• Understands and complies with Health & Safety, COSHH, and Food Hygiene standards.

Responsibilities

• Supervise, support, and train the housekeeping and catering team.
• Inspect, monitor, and record housekeeping and catering standards.
• Plan and produce staff rotas to ensure effective coverage.

Skills

Supervisory experience in housekeeping or catering

Strong leadership skills

Communication skills

Organizational skills

Knowledge of Health & Safety and Food Hygiene

Job description

Catering and Cleaning Supervisor

White Oaks, part of Compass Group, is looking for a proactive and dedicated Housekeeping & Catering Supervisor to lead our friendly and professional team at The British Home, London.

Salary: £15 per hour

Shift pattern: 40 hours per week, 5 days over 7

About the Role

In this role, you’ll ensure that our residents enjoy a clean, safe, and welcoming environment, and that our catering service runs smoothly every day. This is a hands‑on leadership position where your attention to detail, organisational skills, and passion for quality service will make a real difference.

Key Responsibilities

• Supervise, support, and train the housekeeping and catering team to deliver high‑quality services.
• Ensure all staff arrive on time, maintain professional appearance, and follow uniform and grooming standards.
• Inspect, monitor, and record housekeeping and catering standards, taking action as needed to maintain Health & Safety, Food Hygiene, and company standards.
• Manage stock, ensuring items are controlled and used efficiently in line with budget targets.
• Plan and produce staff rotas, monitoring attendance via OurTime, to ensure effective coverage.
• Follow sickness and absence procedures and maintain accurate records.
• Build and maintain a motivated, customer‑focused team that handles feedback and complaints professionally.
• Maintain hygiene records, monitor temperatures, and report maintenance issues promptly.
• Deliver and record staff training, including Induction, Fire Safety, Health & Safety, Hygiene, and Skills development.
• Promote strong communication and positive relationships across the team, other departments, residents, and visitors.
• Manage security processes and provide operational reports as required.
• Carry out any reasonable duties requested by the Service Manager.

About You

We are looking for someone who:

• Has previous supervisory experience in housekeeping, catering, or hospitality, ideally in a care setting.
• Demonstrates strong leadership, communication, and organisational skills.
• Understands and complies with Health & Safety, COSHH, and Food Hygiene standards.
• Is proactive, reliable, and passionate about maintaining high standards of cleanliness and service.
• Leads by example and motivates their team to deliver excellent service.

What We Offer

• A supportive, inclusive, and professional working environment.
• Ongoing training and professional development opportunities.
• Access to Compass Group employee benefits and wellbeing programmes.
• The chance to make a real difference in the lives of residents every day.

Additional Information

• Follow Compass Group and site‑specific policies and procedures.
• Complete mandatory e‑learning and training.
• Treat residents, colleagues, and visitors with respect and dignity.
• Maintain confidentiality and actively support equality, diversity, and inclusion.

Benefits

We ensure you’re rewarded for all your hard work, which is why we offer a comprehensive benefits package, including but not limited to:

• Contributory pension scheme
• Career Pathways and MyLearning programmes to grow your career
• Quick access for you and your immediate family to a Digital GP and wider healthcare benefits
• Exclusive travel discounts with TUI, Expedia, Booking.com, and many more
• Discounts on food shop with Tesco, Sainsbury’s, Morrisons and many more
• Up to 44% off cinema tickets
• Cash rewards for spending across a wide range of brands
• Free wellness, mindfulness and exercise classes
• Ability to share discounts and offers with friends and families

About Us

As part of Compass, we help feed people, fuel progress, and forge connections in over 6,000 venues. Join us to grow your career with the industry leader for competitive pay, great perks, and unrivalled learning and development opportunities.

Job Reference: com/2710/62047001/52621221/STC #White Oaks

Senior Level

Mid‑Senior level

Employment Type

Full‑time

Job Function

Management and Manufacturing

Industries

Food and Beverage Services

Referrals increase your chances of interviewing at White Oaks by 2x.

We are an equal opportunity employer. Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive – because diversity is our strength!