Care Logistics Manager

Co-op; Ilford; On-site; GBP 41,000 - 48,000; Full time

Job summary

A community-focused service organization in London is seeking a Care Logistics Manager to oversee funeral logistics, ensuring respectful and timely services. The ideal candidate will have leadership skills, attention to detail, and experience in improving operational efficiency. This full-time role offers a salary of £41,000 – £48,000, benefits including discounts, and 23 days holiday. Applicants should be comfortable with hands-on responsibilities and have a driver's license.

Benefits

30% off Co-op branded products

10% off other brands

Pension with up to 10% employer contributions

Employee Assistance Programme

Virtual GP and free eye tests

Career development opportunities

Access to Wagestream

Qualifications

• Experience in logistics management.
• Ability to coach and develop teams.
• Compassionate and empathetic approach.

Responsibilities

• Ensure timely delivery of funerals and respectful transfer of the deceased.
• Engage colleagues effectively and act as escalation point for logistical problems.
• Coach and develop funeral service operatives, drivers, and embalmers.
• Continuously improve logistics operations.

Skills

Inspirational leadership skills

High attention to detail

Confidence using IT systems

Ability to think on your feet

Capability to carry out lifting

Driver's licence

Job description

This role is provided by Co‑op. Your actual pay will be based on your skills and experience – talk with your recruiter to learn more.

Base pay range

Care Logistics Manager

£41,000 – £48,000 including London allowance plus Benefits (Work Level 6A)

37.5 hours per week, Monday – Friday 9 AM – 5 PM

Manor Park, London, E12 5DA

Please note all positions within Funeralcare can involve direct physical contact with the deceased as part of normal duties. The level of contact will differ by role.

Typical duties include preparation, transportation and personal care of the deceased, carried out with professionalism, dignity, respect and adherence to health and safety standards. Consider your comfort with these responsibilities before applying.

Responsibilities

• Ensure everything and everyone is in the right place at the right time to deliver funerals, including the respectful transfer of the deceased, coffin preparation, vehicle whereabouts, and more.
• Engage all necessary colleagues effectively, ensuring they are involved and empowered, and act as a point of escalation for logistical problems.
• Coach and develop a team of funeral service operatives, drivers and embalmers.
• Continuously review and improve the logistics operation across your area.

What this role will suit you for

• Inspirational leadership skills and a passion for delivering the best client service.
• High attention to detail and ability to thrive in a fast‑paced environment.
• Confidence using IT systems and manual methods of managing logistics.
• Ability to think on your feet while remaining compassionate and empathetic.
• Capability to carry out lifting and manual handling.
• A driver's licence and the flexibility to travel.

Benefits

• 30 % off Co‑op branded products in our food stores all year‑round.
• 10 % off other brands in our food stores all year‑round.
• Discounts on other Co‑op products and services.
• 23 days holidays (pro rata, rising with service).
• Pension with up to 10 % employer contributions.
• Employee Assistance Programme offering confidential advice and support 24 hours a day.
• Virtual GP and free eye tests.
• Endless career development opportunities including apprenticeships.
• Friendly, supportive team and the knowledge that you make a huge difference to your community.
• Access to Wagestream – a money‑management app giving you early access to a portion of your pay.

Inclusive work environment

We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong. We are part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we will support you.

We will perform background checks as part of our pre‑employment screening, including DBS, adverse media checks, an occupational health questionnaire, and a review of social media activity.

Any offer of employment will be conditional upon the completion of these checks.

Location

London, England, United Kingdom – Manor Park, E12 5DA

Senior level

Mid‑Senior level

Employment type

Full‑time

Job function

Administrative, Consulting, and Customer Service – Community Services

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