Cardiff Space & Community Manager Cardiff

Applied Intuition Inc.; Cardiff; On-site; GBP 34,000 - 42,000; Full time

Job summary

A leading financial technology firm in Cardiff is seeking a Space and Community Lead to manage office operations and enhance employee engagement. This role involves facilitating events, ensuring safety, and contributing to company culture. Ideal candidates are effective communicators with problem-solving skills and a passion for creating excellent employee experiences. The position offers a salary of £34,000 – £42,000 plus benefits.

Benefits

Flexible working hours

£1,000 annual learning budget

Qualifications

• Positive attitude and tenacity.
• Ability to multi-task with ease.
• Not afraid to ask questions for context.

Responsibilities

• Ensure engagement and effectiveness in the office.
• Welcome new starters and provide necessary information.
• Improve office experience using feedback and data.
• Manage health, safety, and environmental reporting.
• Facilitate events and maintain consistency.
• Contribute to Culture and Engagement strategy.

Skills

Excellent written and verbal communication skills

Calm under pressure

Strong problem-solving skills

Fluency in MacOS, Slack, GSuite

Ability to work independently and collaboratively

Job description

🚀 We’re on a mission to make money work for everyone.

We’re waving goodbye to the complicated and confusing ways of traditional banking. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award‑winning customer service, we have a long history of creating magical moments for our customers!

We’re not about selling products – we want to solve problems and change lives through Monzo ❤️

📍 Cardiff – office based, £34,000 – £42,000 plus share options and benefits.

Space and Community Lead – Office Manager

This role is an exciting opportunity to lead an office and be a cultural ambassador as part of our Space and Community pillar at Monzo. As a key member managing and maintaining the site, you’ll be at the heart of all things engagement, culture & community in our Cardiff office. Your responsibilities include running the office, company‑wide gifting, events and engagement strategy. This role reports directly to the Space Lead.

Responsibilities

• Work closely with building/office management teams to ensure Monzonauts are engaged and working effectively in a delightful and safe place.
• Welcome new starters in the office by making their first day magical and ensuring they have all the information needed for success.
• Listen and respond to feedback from the office‑based team and use data to improve processes and documentation to enhance the office experience.
• Be responsible for all on‑site health, safety and environmental reporting.
• Facilitate events, socials and perks in the office and work with office teams to maintain consistency for office events.
• Be responsible for SWAG operations at a company‑wide level.
• Contribute to and play a key part in our Culture and Engagement strategy, focusing on remote engagement.

Qualifications

• Excellent written and verbal communication skills.
• Calm under pressure with a positive attitude.
• Resilient, tenacious and able to get things done.
• Strong problem‑solving skills and the ability to multi‑task with ease.
• Ability to work to deadlines and prioritise time‑sensitive workloads.
• Not afraid to ask questions to gather the necessary context.
• Work well independently and collaboratively as part of a team.
• Fluency in MacOS, Slack, GSuite and ability to adapt to new systems.
• Heart for people and creating fantastic employee experiences.
• Monzo ambassador who embodies our culture and values.

What’s In It For You

• Role based at our Cardiff office.
• Flexible working hours with trust to work the hours that suit you and your team.
• £1,000 annual learning budget for books, training courses and conferences.

Equal Opportunities

We are an equal‑opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or disability status.

Diversity and inclusion are a priority for us. We embrace diversity by fostering an inclusive environment for all people and provide support for all of our people to grow.

Refer to our 2024 Diversity and Inclusion Report & 2024 Gender Pay Gap Report for more information.

Application Process

The application journey consists of 4 key steps: an initial call, a take‑home task, role‑specific & behavioural interviews. The process typically takes 3–4 weeks.

We comply with our Artificial Intelligence (AI) usage guidelines throughout the application and interview process.