Car Park & Ancillaries Director

Manchester Airport plc.; Greater London; On-site; GBP 100,000 - 125,000; Full time

Job summary

A prominent UK airport operator is seeking a Car Park and Ancillary Director responsible for delivering a revenue budget exceeding £140m annually. This senior leadership role involves maximizing revenue through car parking products and exploring new revenue streams. Ideal candidates will have a strong operational background, commercial focus, and proven stakeholder management skills, driving EBITDA growth while enhancing customer service across the airport's operations.

Benefits

Flexible company pension plan

25 days holiday plus bank holidays

Free parking

Subsidised public transport

Company discounts

2 volunteering days per year

Free VirtualGP service

Care Concierge service

Qualifications

• Experience in aviation or commercial environment.
• Demonstrated depth of operational experience.
• Strong decision making and analytical skills.

Responsibilities

• Deliver revenue budget of over £140m per annum.
• Maximise revenue across the car park estate.
• Develop new revenue streams for the airport.

Skills

Leadership

Commercial acumen

Stakeholder management

Operational expertise

Negotiation skills

Analytical skills

Job description

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Reports to Chief Commercial Officer. Commercial team. London Stansted Airport. Permanent, full time position. Competitive remuneration package.

Please submit a cover letter clearly detailing the skills, experience and qualifications you have for this role.

Why MAG?

Every year, London Stansted Airport connects 30 million passengers with more than 190 destinations across the globe. Part of the largest UK owned airport operator group, MAG, London Stansted Airport supports over 12,000 jobs onsite and generates around £7.75bn each year for the region.

Sustainability is one of our core values, and it shapes everything we do. We're committed to protecting the environment and supporting our local communities. Our programmes include airport and airline decarbonisation, comprehensive education, skills and employment support and community engagement initiatives including volunteering opportunities.

At MAG, we recognise creating a first‑class journey for our customers starts by creating a first‑class career journey for our colleagues and we are committed to building inclusive environments in which our people can thrive. You’ll also have access to some great benefits including:

• Flexible and generous company pension plan with various company contribution options that you can change to suit your personal needs
• 25 days holiday plus bank holidays
• Free parking
• Subsidised public transport
• Huge range of company discounts
• 2 volunteering days per year
• Free VirtualGP service, available 24 hours a day, 7 days a week
• Care Concierge service

The role

The Car Park and Ancillary Director is responsible for delivering a revenue budget of over £140m per annum. This revenue is primarily through Stansted’s own car parking products which are traded through Cavu, a MAG subsidiary company specialising in distribution and revenue management. The Car Park & Ancillary Revenue Director will own this relationship and co‑ordinate activities across trading and operations to maximise revenue across the car park estate.

The role is also responsible for onward travel relationships at Stansted across Rail, coach and private hire as well as exploring and developing new revenue streams for the airport. This is a senior leadership role sitting in the Commercial team with a wide exposure to commercial and operational functions across the airport.

What will make you successful in the role?

We are seeking an influential, dynamic and visionary individual who has a sharp commercial focus and achieves outcomes through working collaboratively with key stakeholders and business partners. You will be able to demonstrate experience of growing commercial income and will bring with you new ideas in order to develop innovative solutions.

• Senior leader with gravitas who consistently seeks opportunities to drive EBITDA growth
• A demonstrable depth of operational experience in both an aviation and /or commercial environment
• An expert in their field with a strong track record of sound decision making
• Demonstrates and consistently applies broad business and financial skills
• Drives and embeds a customer service mindset across the workforce
• Strong operational background preferably in demand‑based high volume 24/7 business
• First class intellectual and analytical skills, combined with ability to understand key business performance indicators, and the creativity to identify trends and propose appropriate actions to address those trends
• Ability to convert strategies into executable plans with clear milestones and interdependencies to ensure commercial objectives are met. Natural commercial ability and a demonstrable understanding of technology & information systems that support the dynamics and drivers of the car park & ancillaries businesses.
• Ability to negotiate with key stakeholders (internal and external) to drive tactical & transformational change.

Equal Opportunities & Reasonable Adjustments

We’re building something brilliant at MAG: a diverse team of Journey Makers who share our values and want to make a difference. We’re on a mission to be number one in our industry, and that takes talent in all its forms. With so many exciting roles across our airports and businesses, there’s space for your unique strengths to shine.

Whether this is your first role or your next big step, we want to hear from you – even if you don’t think you tick every box. What matters most is what you bring.

We’re proud to be a Disability Confident employer. If you need any adjustments to support your application or interview, just let us know. We’re committed to helping you perform at your best.

At MAG, every journey matters. Our Colleague Communities play a big part in that: Women’s Network, Embrace (Race & Ethnicity), Fly with Pride (LGBTQIA+), Mind Matters (Mental Health), PACT (Parents & Carers), RespectABILITY (Disability & Neurodiversity), and the CAVU Global ID&E Affinity Group.