Cafe Supervisor

Sandicliffe Ltd.; Loughborough; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading café operation in Loughborough is seeking a Café Supervisor to manage daily operations and ensure high standards of customer service. You will lead and support a team to create a welcoming environment for customers. Ideal candidates will have prior experience in a café or hospitality role and possess strong leadership and organisational skills. This is a full-time role offering a supportive workplace and growth opportunities.

Benefits

Employee discounts

Leadership development opportunities

Inclusive working environment

Qualifications

• Previous experience in a café or hospitality role.
• Strong organisational and communication skills.
• Confident in maintaining food safety and hygiene standards.

Responsibilities

• Supervising the daily operation of the café.
• Leading and supporting café team members.
• Managing stock levels and ordering supplies.
• Ensuring food hygiene and cleanliness standards.

Skills

Leadership

Customer service

Organisational skills

Communication skills

Food safety knowledge

Job description

Café Supervisor

Location: Sandicliffe Dealership, Loughborough

Hours: 32 (some flexibility required, including some weekends)
£20,833.28

About the Role

We’re looking for afriendly, organised, and motivated Café Supervisorto lead the café operation within our Loughborough dealership. This role plays a key part in delivering a warm, welcoming experience for our customers, visitors, and colleagues while maintaining high standards of service, cleanliness, and food safety.

You’ll be responsible for the day-to-day running of the café, supporting and motivating the team, and ensuring the café reflects Sandicliffe’s commitment to excellent customer experience.

Key Responsibilities

• Supervising the daily operation of the café, ensuring smooth and efficient service
• Leading, coaching, and supporting café team members
• Delivering excellent customer service in a fast-paced environment
• Managing stock levels, ordering supplies, and minimising waste
• Ensuring food hygiene, health & safety, and cleanliness standards are met at all times
• Handling customer queries or concerns professionally and confidently
• Supporting rota planning and cover where required

About You

• Previous experience in a café, hospitality, or food service role (supervisory experience desirable but not essential)
• A positive, approachable leadership style
• Strong organisational and communication skills
• A passion for customer service and creating a welcoming environment
• Confident in maintaining food safety and hygiene standards
• Reliable, flexible, and able to work independently

What We Offer

• A supportive and inclusive working environment
• Opportunities to develop leadership and supervisory skills
• Staff benefits including employee discounts
• A stable role within a well-established, family-owned business
• The chance to be part of a team that puts people and customers first

About Sandicliffe

Sandicliffe is one of the UK’s leading motor retailers, proudly serving our communities for over 75 years. We are committed to creating an inclusive workplace where everyone feels valued, respected, and supported to be their best.

We welcome applications from all backgrounds and experiences and are happy to discuss reasonable adjustments at any stage of the recruitment process.