Business Support Officer

CHESHIRE East; Crewe; Hybrid; GBP 26,000 - 29,000; Part time

Job summary

A progressive local authority in Crewe is seeking a part-time Business Support member for their Children’s Social Care team. This role involves providing vital administrative support to ensure effective operations within the social work unit. The successful candidate will display excellent organizational and communication skills, work well under pressure, and handle sensitive information with care. With a competitive salary and flexible working options, this position offers a meaningful opportunity to contribute to the wellbeing of children and young people in the community.

Benefits

Competitive salary

Enhanced annual leave

Flexible working pattern

Salary sacrifice green car scheme

Cycle to work scheme

Employee assistance programme

Discounted gym membership

Qualifications

• Experience in administrative support.
• Ability to manage sensitive information.
• Knowledge of financial transactions and reconciliations.

Responsibilities

• Provide administrative support to the Social Work Team.
• Efficient use of professional time for team members.
• Manage and update databases for service users.

Skills

Organizational skills

Communication skills

Ability to work under pressure

Minute taking

Document management

Adaptability

Tools

Liquid Logic

Job description

We have an exciting part time Business Support role in our Cared for Children and Care Leavers team based in Delamere House, Crewe, CW1 2JZ. The position is 0.5 (18.5 hours) per week, Monday - Wednesday working pattern.

About us

At Cheshire East Council we are resident, and partner focused with a vision to enable prosperity and wellbeing for all. People really are at the heart of everything we do and that starts with our incredible workforce. We promote a culture of high performance where people can aspire, thrive and flourish, where we strive to deliver best value in everything we do.

For us, success isn’t just about what we achieve, but how we achieve it together. We promote curiosity, excellence, innovation and continuous improvement.

We are values led and committed to wellbeing and inclusion for all, where our employees co-created our values of drive, integrity, respect and collaboration which inform all that we do.

We are proud to work for Cheshire East Council and believe you would be too!

Join us on a meaningful journey in Children’s Social Care at Cheshire East Council

We’re on a meaningful journey in Children’s Social Care and we’d love for you to be part of it. Joining us means becoming part of a supportive, forward-thinking team that’s passionate about making a real difference in the lives of children and young people. Everything we do is about putting them first, helping them grow, thrive and reach their full potential so they can build brighter futures.

If this sounds like the kind of impact you want to make, we’d be delighted to hear from you. Come and join us in shaping positive change for our young people.

About the role:

To provide administrative support to the Social Work Team enabling the most efficient use of their professional time and helping to develop a team identity including the provision of central communication links for public and other professional agencies.

• Word Processing provision; letters, legal documents and child related documentation
• Telephone communication and enable effective liaison
• Arrange & minute meetings
• Financial transactions & reconciliation
• Updating client/service users database
• Maintaining Filing Systems.

This is just a snapshot of some of the exciting things you’ll be doing in the role, to find out more about the other key responsibilities of the role please view the attached job description.

About you:

• You will need to be able to work well under pressure and be able to deal with a high volume of calls from members of the public who may at times be distressed or anxious and experiencing family difficulties. You will also have regular contact with a range of education, health and social care professionals and so will need the ability to adapt your responses accordingly.
• The successful candidate will be someone who isa self-starter, an experienced minute taker, be confident in handling and protecting sensitive information, be able to adapt to change and have excellent organisational and communication skills, with a high capacity to deliver within defined deadlines
• Knowledge of word processing, document management and proven effective administrative and financial experience is essential. Working with systems such as Liquid Logic is desirable.
• You will need to have a flexible approach, be able to prioritise your workload and be a positive team player. This is a hybrid position when probationary period is successfully completed.

To find out more about the essential and desirable criteria for the role please view the attached job description specification document.

What we offer in return:

• A competitive salary- Between£ 26,403 - £ 28,142 pro rata per annum(CEC NJC – Grade5) with guaranteed yearly pay increases!
• Enhanced annual leave- Start with an impressive34 days of annual leave(including bank holidays) from day one, and watch it grow to 39 days after just five years of service
• Purchase of annual leave –Want more time off? You can purchaseup to 10 extra daysof annual leave each year, giving you the flexibility to balance work and life just the way you want (Pro-rata for part-time staff)
• Flexible working pattern- Enjoy a37-hour standard full-time work weekwith the added perks of flexitime and hybrid/remote working arrangements where possible. Your work-life balance just got a whole lot better!
• Salary sacrifice green car scheme- Drive green and save green! Lease a brand-new electric or hybrid car through our salary sacrifice scheme.There’re no credit checks, no deposits, just significant savings and exclusive offers on a three-year lease
• White goods salary sacrifice scheme -Upgrade your home with ease. Purchase home and electronic items through our salary sacrifice scheme, spreading the cost of big-ticket purchases like appliances, computers, and tech gadgets directly from your salary
• Enhanced public pension-Secure your future with ourcareer average pension, where contributions are built at a rate of 1/49th of your yearly pensionable pay
• Cycle to work scheme -Save up to 25-39% on the retail price of bikes and safety equipment through Income Tax and National Insurance savings. Get fit and save money!
• Employee assistance programme- Access a completely free and confidential assistance service to help manage, reduce, and overcome life’s challenges, both at work and in your personal life
• Discounted gym membership -Stay active and healthy with corporate membership prices for Everybody Leisure, including:
• Gym, Swim and Group Fitness at all 16 facilities
• Off-Peak Racket Sports
• Athletics Tracks
• Sauna/Steam/Spa

How to apply

We’re delighted that you’re considering applying for this role!

As an equal opportunities’ employer, we warmly welcome applicants from all backgrounds. We believe that a diverse workforce helps us better reflect and serve our local communities, and together, we can build something truly special.

To join our team, simply click‘Apply for this job’at the bottom of the page. If you’d prefer an informal chat first or have any questions about the role, feel free to reach out to Jacqui Hall at: [e-mail], they will be happy to hear from you! Please remember to include the job reference so we know which role you are interested in.

Once you’ve applied for the position, please keep an eye on your email inbox (including your junk and spam folders), as we’ll send any correspondence there to stay in touch with updates about your application.

If you haven’t heard from us within four weeks of the closing date, it likely means we weren’t able to move forward with your application at this time but please don’t let this discourage you as your interest means a lot to us, and we’d truly love to hear from you again in the future!