Business Support Assistant - Business Support B3

Nhsscotland; United Kingdom; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading UK healthcare provider is seeking a Business Support Assistant to join its community support team based in Greenock. This role involves delivering comprehensive administrative support to the multi-disciplinary team, prioritizing tasks independently, and ensuring effective communication with internal and external stakeholders. Candidates should have a solid background in office procedures and demonstrate proficiency in various computer packages. The position is fixed term for 12 months and includes working over weekends and public holidays.

Qualifications

• Experience in an office environment and operation of office equipment.
• Prior experience in a secretarial or administrative role.
• Accuracy in typing and managing office procedures.

Responsibilities

• Provide comprehensive support to the multi-disciplinary team.
• Communicate proficiently with internal and external contacts.
• Manage records, data input, and perform general administrative duties.

Skills

Computer package competence

Office equipment operation

Office procedures knowledge

Keyboard skills

Basic medical terminology

Job description

Company Overview

NHS Greater Glasgow and Clyde is one of the largest healthcare systems in the UK employing around 40,000 staff in a wide range of clinical and non‑clinical professions and job roles. We deliver acute hospital, primary, community and mental health care services to a population of over 1.15 million and a wider population of 2.2 million when our regional and national services are included.

Fixed term for 12 months.

The shift pattern for this post is
Over seven days, including weekends and public holidays.

Please note the salary is Pro Rata for part time hours.

Position Overview

An exciting opportunity due to shift in service provision to local community support has arisen within Inverclyde HSCP and we are seeking to appoint a Business Support Assistant, to join the Inverclyde Centre for Independent Living Team based at Gibshill Road, Greenock. The service provides an integrated assessment and response function to prevent avoidable admissions, facilitate timely discharge, provide rehabilitation to intermediate care beds and provide a period of rehabilitation within the community.

Responsibilities

• Provide confidential, comprehensive and varied administrative and secretarial service to the multi‑disciplinary team.
• Act in the absence of direct supervision when required.
• Use initiative and resource while exercising a high degree of confidentiality, diplomacy and tact.
• Communicate proficiently, responding to internal and external calls and ensuring information is passed on accurately and time‑sufficiently.
• Operate within pre‑determined procedures and parameters, acting independently and prioritising work with periodic review from supervisor.
• Perform record management, data input, minute taking, general typing and general admin duties, and reception tasks.

Qualifications & Experience

• Competence in the use of a range of computer packages, evidenced by experience or formal qualification (e.g., ECDL).
• Knowledge of working in an office environment and operation of office equipment and systems.
• Conversant with office procedures and systems and prior experience in a secretarial or administrative role.
• Accurate keyboard skills and general office and reception procedures.
• Basic medical terminology is advantageous.

Contact

Informal contact: Nicola McGhee, Admin Officer, 01475 714350, [e-mail]

Equality & Inclusion

We promote a culture of inclusion across the organisation and are proud of the diverse workforce we have. We support applications from across the Armed Forces Community and are committed to work‑life balance, offering flexible working options where service needs allow.

Application Information

Adhere to the application policy: provide original responses; AI, automated tools or third‑party assistance to generate or significantly modify responses is strongly discouraged.