Brand Specialist Supervisor - Service, Training & Leadership

Selfridges; Stretford; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading retail company is seeking a Brand Specialist (Supervisor) to provide exceptional customer service and manage product knowledge in the Accessories department. The successful candidate will motivate colleagues, build a loyal client base, and maintain stock levels. Responsibilities include hitting sales and service targets while ensuring a premium shopping experience. The role requires excellent communication skills and the ability to deliver brand training. This permanent position offers a competitive salary and benefits.

Benefits

Competitive salary

Employee discounts

Career development opportunities

Qualifications

• Experience in retail and customer service roles.
• Ability to deliver brand training effectively.
• Strong understanding of health and safety procedures.

Responsibilities

• Deliver exceptional service and share product knowledge.
• Motivate and excite colleagues to enhance sales.
• Build and maintain a client base through exceptional service.

Skills

Sales and service expertise

Exceptional communication skills

Curiosity to learn data

Team collaboration

Job description

A leading retail company is seeking a Brand Specialist (Supervisor) to provide exceptional customer service and manage product knowledge in the Accessories department. The successful candidate will motivate colleagues, build a loyal client base, and maintain stock levels. Responsibilities include hitting sales and service targets while ensuring a premium shopping experience. The role requires excellent communication skills and the ability to deliver brand training. This permanent position offers a competitive salary and benefits.