Brand Lead: Inspire Customer Experience & Team Performance

Superdry careers; Cheltenham; On-site; GBP 80,000 - 100,000; Part time

Job summary

A leading fashion retailer in Cheltenham is seeking a Retail Team Leader to enhance the store's brand experience. The ideal candidate will support the management team, supervise associates, and ensure high service standards. The role involves expertise in retail operations, team motivation, and delivering outstanding customer experiences. This position offers competitive hourly pay, desirable holiday perks, and a supportive and inclusive work environment.

Benefits

Competitive hourly rate

20 days holiday plus birthday day off

Staff discount up to 50%

Flexible working patterns

Training and development opportunities

Pension contributions

Life assurance

Qualifications

• Experienced in retail/sales and operations in store and ready to step up.
• Able to build relationships and communicate effectively.
• A creative thinker, always searching for the best possible solution.

Responsibilities

• Deliver the ultimate brand experience using local knowledge.
• Support in the day-to-day supervision of the team.
• Provide timely feedback to associates and recognize success.

Skills

Retail/sales experience

Team leadership

Customer service

Operational expertise

Effective communication

Organizational skills

Job description

A leading fashion retailer in Cheltenham is seeking a Retail Team Leader to enhance the store's brand experience. The ideal candidate will support the management team, supervise associates, and ensure high service standards. The role involves expertise in retail operations, team motivation, and delivering outstanding customer experiences. This position offers competitive hourly pay, desirable holiday perks, and a supportive and inclusive work environment.