Brand Consultant - Stone Island

Harvey Nichols; City of Edinburgh; On-site; GBP 20,000 - 30,000; Full time

Job summary

A leading luxury retailer in Edinburgh seeks a Brand Consultant for Stone Island. The position involves maximizing sales, providing top-notch customer service, and engaging with brand management. Ideal candidates are passionate about luxury retail and possess strong communication and organizational skills. This full-time role offers various benefits including discounts on fashion and hospitality, and opportunities for career development.

Benefits

Up to 40% off fashion

Up to 40% off hospitality

30% off beauty and perfumery

Clothing allowance

Competitive commission scheme

Learning and development opportunities

Qualifications

• Previous experience in a customer-facing role in retail.
• Knowledge of visual merchandising guidelines.
• Excellent communication skills.
• Strong organization skills for stock accuracy.
• A passion for Stone Island.

Responsibilities

• Maximize sales and brand performance.
• Liaise with management to represent the brand.
• Deliver high standards of customer service.
• Provide expert product advice.
• Maintain a base of regular customers.
• Ensure effective stock replenishment.
• Handle point of sale transactions.

Skills

Customer service

Communication skills

Organizational skills

Visual merchandising

Passion for luxury brands

Job description

Do you love being an ambassador for luxury brands?

Are you passionate in providing great service?

Do you love all things luxury retail?

If so, we want to hear from you…

We have an exciting opportunity to join our Edinburgh team as a Brand Consultant for Stone Island. In this role, you would be responsible for maximizing sales and brand performance. The position is full time, working 37.5 hours a week, including some weekends and evenings.

How we reward your hard work…

At Harvey Nichols, we champion career development and are passionate about our people. We will do all we can to support your journey and career path with us. Alongside this you will have access to a world of amazing benefits such as;

• Up to 40% off fashion
• Up to 40% off hospitality
• 30% off beauty and perfumery, wine and spirits
• Clothing allowance
• Competitive commission scheme

You will also have access to charity days, a season ticket/bike loan; learning and development opportunities; to our Employee Assistance Program - Retail Trust and recognition schemes and the opportunity to join one of our Employee groups – Wellbeing, Diversity & Inclusion and Sustainability. These are just some of the reasons people join and stay!

What you will be doing

• To liaise regularly with the management to ensure the area fully represents the brand in order to maximise sales.
• To identify ways to improve brand awareness both externally and by increasing knowledge of the brand across the floor, reporting regularly with the Brand and Line Managers.
• Be devoted to our customers by providing the highest possible standards of customer service both face to face and via the telephone or email.
• Provide expert advice whilst achieving maximum sales, delivering memorable customer experiences.
• Ensure that a base of regular customers is rapidly recognized and maintained by personal contact.
• Develop a high level of product knowledge and share your opinions on current and future trends.
• Ensure effective stock replenishment and that merchandising is of a standard that is reflective of brand.
• Handle all point of sale transactions.

Skills and experience you need

• You will have a previous in a similar customer facing role in retail.
• Experience with working to visual merchandising guidelines.
• You will have excellent communication skills.
• Great organisation skills to ensure the stock accuracy of a high volume brand.
• You will have a true passion for all things Stone Island.

Where do I sign?

If you are already thinking of what you will wear on your first day (no we don’t have uniforms) and this role catches your eye, hit the “apply” button below to kick‑start your journey with us.