Branch Supervisor

Wolseley UK Limited; Horndean; On-site; GBP 29,000 - 34,000; Full time

Job summary

A leading specialist trade merchant is seeking a Branch Supervisor for their Horndean location. The successful candidate will manage daily operations, supervise branch staff, and ensure excellent customer service. Offering a salary of £29,000 plus bonuses and benefits, this full-time role includes warehouse duties and team collaboration. Prior experience in retail and supervisory roles is preferred, but training is available. Join a company known for valuing its employees and customers alike.

Benefits

Annual leave increasing with service

Generous pension scheme matched up to 9%

Potential to earn bonuses

Enhanced maternity/adoption leave

Access to healthcare and health initiatives

Discounts on high street and online

Qualifications

• Prior supervisory experience in a retail customer service environment.
• Willingness to learn and collaborate within a small team environment.
• Experience in the trade industry is desirable but not essential.

Responsibilities

• Assist the Branch Manager with daily operations.
• Supervise and support branch staff.
• Serve customers on the trade counter and process sales.
• Handle general warehouse duties including goods in & out.
• Build rapport with customers and suppliers.

Skills

Excellent communication skills

Customer service experience

Team collaboration

Job description

Branch Supervisor page is loaded## Branch Supervisorlocations: Horndeantime type: Full timeposted on: Posted Yesterdayjob requisition id: JR114603**Salary:****£29,000 per annum + Bonus + Excellent Benefits****Branch Supervisor - Horndean (PO8 9JU) - Plumb Centre**We are Plumb Centre, a part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.In addition to a salary of £29,000 there are also benefits on tap – including...Annual leave (increasing with length of service), a generous pension scheme (matched up to 9%), potential to earn bonuses, enhanced maternity / adoption leave and access to a great range of online and high street discounts.We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more!As a **Branch Supervisor** based in **Horndean**, you’ll be responsible for:* Assisting the Branch Manager with the day to day running and operations within this small branch.* Supervise and support branch staff, providing guidance, training, and performance feedback.* Serving customers on the trade counter, offering advice and product knowledge.* Building rapport with customers & suppliers, responding to any queries and processing sales.* General warehouse duties including, goods in & out, picking and packing customer orders.* Branch merchandising.This is a full-time, permanent role working 40 hours per week Monday to Friday between 07.30am - 5.00pm and Saturday on a rota basis 08.00am - 12.00pm.**And here’s what we’d like you to have to be a successful Branch Supervisor...*** Previous industry or merchant experience would be desirable but not essential as training can be provided.* Prior supervisory experience in a retail customer service environment* Willingness to learn and collaborate within a small team environment and step up to run the branch in the Branch Managers absence.* Excellent communication skills and confidence interacting with customers**We look forward to receiving your application!**#ACHS100The Wolseley Group is a leading plumbing, heating, cooling and infrastructure trade specialist merchant, which employs over 5,500 people across the UK and Ireland, spanning 10 brands. Through our offices in Warwick and Ripon, our three distribution centres and our network of over 550 branches, our people work together to provide exceptional service to our customers every day. *We encourage applicants from all backgrounds, communities and industries, and are committed to having an organisation that is made up of diverse skills, experiences and abilities, where everyone is treated with Fairness & Respect.*