Branch Manager: Lead Teams, Drive Growth & Service

Skipton International Ltd; Malton; On-site; GBP 37,000 - 44,000; Full time

Job summary

A major building society in the UK is looking for a Branch Manager in Malton, responsible for leading a team to deliver exceptional customer service. This hands-on role requires proven leadership experience in a customer-facing environment. You will engage with customers directly while also inspiring your team to achieve high performance. The position offers a competitive salary of up to £44,000 and various employee benefits, including an annual bonus scheme and generous leave entitlements.

Benefits

Annual discretionary bonus

25 days annual leave plus bank holidays

Generous employer matched pension contributions

Private medical insurance

Employee Assistance Programme

Qualifications

• Experience in a customer-facing management role.
• Proven record of delivering exceptional customer service.
• Ability to engage and inspire a team.

Responsibilities

• Lead a team to provide exceptional customer service.
• Take ownership of the branch contribution plan.
• Ensure a high standard of experience for all customers.

Skills

Leadership

Customer service

Time management

Communication

Stakeholder management

Job description

A major building society in the UK is looking for a Branch Manager in Malton, responsible for leading a team to deliver exceptional customer service. This hands-on role requires proven leadership experience in a customer-facing environment. You will engage with customers directly while also inspiring your team to achieve high performance. The position offers a competitive salary of up to £44,000 and various employee benefits, including an annual bonus scheme and generous leave entitlements.