Branch Manager

Epwin Group; Stranraer; On-site; GBP 100,000 - 125,000; Full time

Job summary

A leading trade company in Stranraer is seeking a Branch Manager to lead a dynamic team focused on exceptional customer service. You will maintain high operational standards and safety compliance, aiming to achieve branch targets. Ideal candidates will possess leadership qualities, a valid driving license, and strong organisational skills. This role offers a competitive salary, performance-related bonuses, and excellent career development opportunities, along with 24 annual leave days and a company pension.

Benefits

Competitive salary

Performance-related bonus

24 days annual leave

Company pension

Employee discounts

Training and development

Qualifications

• Must have a full valid driving license.
• Forklift truck license preferred, training available.
• Experience in a trade counter environment preferred, full training provided.

Responsibilities

• Lead the branch team to provide excellent customer service.
• Maintain high standards within the trade counter area and warehouse.
• Ensure health and safety compliance.

Skills

Leadership

Commercial awareness

Organisational skills

Customer service

IT literate

Job description

HOURS:

42HRS / MON TO FRIDAY / SATURDAYS 2 PER MONTH

Our trade counters

Our trade counters are a positive and thriving environment where we put customers at the heart of everything we do and know that the team in our branches play a vital role in that. We are a growing, dynamic business and we’re looking for team players to grow with us. If you’ve got a can‑do, will‑do attitude and an eagerness to learn, you’re exactly the kind of person we’re looking for.

The role of a Branch Manager

• Lead the branch team to provide excellent customer service.
• Maintain high standards within the trade counter area and warehouse.
• Have a can‑do/will‑do attitude and be able to work within a small team.
• Ensure health and safety compliance.
• Lead by example.
• Lead the branch team to achieve branch performance targets.
• Have mentoring and coaching skills to bring the best out of your team.

Our ideal Branch Manager

• Will be a strong leader with sound commercial awareness.
• Will be decisive.
• Will have a friendly, welcoming attitude and have energy and passion that is required to deliver what our customers require.
• Must have a full valid driving license. A forklift truck license would be preferable but if not, training will be provided.
• Good organisational skills and be IT literate.
• Experience in a trade counter environment would be preferred but not essential as the right attitude and drive will overcome any lack of this experience. Full training will be provided.

What you’ll get

• A competitive salary with the potential to earn a performance‑related bonus.
• 24 days annual leave, plus statutory bank holidays.
• 44-hour per week contract.
• Company pension.
• The chance to join a vibrant, progressive company that looks after their people.
• The opportunity to voice your ideas and help shape the future of the business.
• Real career prospects for the right people within any of the many businesses within the Epwin Group Plc.
• Enrolment within “Lifeworks” which entitles the employee to discounts at many high‑street and online retailers as well as a wider range of additional benefits.
• Monthly awards where our people are recognised for outstanding contributions.
• On‑the‑job and on‑line training. We invest in our people.