Branch Banking Advisor (Part-Time)

Virgin Money; Bradford; On-site; GBP 22,000 - 28,000; Part time

Job summary

A leading UK financial institution in Bradford is seeking a passionate Customer Consultant to welcome and assist customers with banking services, focusing on delivering exceptional customer service. The ideal candidate will have strong communication skills and a keen interest in digital technology. This is a part-time fixed-term role with benefits, offering an opportunity to make a meaningful impact in the community while developing a rewarding career within the financial sector.

Benefits

25 days holiday per year

Private medical insurance

Competitive pension

Annual performance-related bonus

Training and development opportunities

Flexible benefits scheme

Life assurance

Paid volunteering time

Qualifications

• Some experience or a passion for wanting to work within a customer service environment.
• Insatiable curiosity to offer the best solutions to our customers.
• Great communication skills to engage with various personalities.
• A flexible and positive working approach.
• Enthusiasm for team collaboration to achieve goals.
• A keen interest in digital technology.

Responsibilities

• Welcoming customers to the Branch.
• Helping customers use digital services and guiding them.
• Resolving banking queries from customers.
• Understanding customer needs and providing solutions.
• Working with colleagues to ensure customers receive expert advice.
• Being an ambassador for Virgin Money.

Skills

Customer service experience or passion

Curiosity and problem-solving

Communication skills

Flexible and positive approach

Team collaboration

Interest in digital technology

Tools

Microsoft Office applications

Job description

A leading UK financial institution in Bradford is seeking a passionate Customer Consultant to welcome and assist customers with banking services, focusing on delivering exceptional customer service. The ideal candidate will have strong communication skills and a keen interest in digital technology. This is a part-time fixed-term role with benefits, offering an opportunity to make a meaningful impact in the community while developing a rewarding career within the financial sector.