Box Office Ticketing Manager

Festivals Edinburgh; City of Edinburgh; On-site; GBP 60,000 - 80,000; Full time

Job summary

An arts festival organization in Edinburgh seeks an experienced Ticketing Manager to oversee full-service ticketing operations. You will manage ticket sales, maintain customer service excellence, and ensure accurate financial reporting. Ideal candidates should have knowledge of ticketing/CRM software and experience in a busy box office environment. Join us in fostering an inclusive culture and providing exceptional arts experiences to audiences worldwide.

Qualifications

• Experience managing full-service ticketing operations.
• Knowledge of ticketing/CRM software.
• Ability to maintain customer service excellence.

Responsibilities

• Manage full-service ticketing operations.
• Oversee recruitment, induction, and training of seasonal staff.
• Maintain accurate financial reporting.

Tools

ticketing/CRM software

Job description

An arts festival organization in Edinburgh seeks an experienced Ticketing Manager to oversee full-service ticketing operations. You will manage ticket sales, maintain customer service excellence, and ensure accurate financial reporting. Ideal candidates should have knowledge of ticketing/CRM software and experience in a busy box office environment. Join us in fostering an inclusive culture and providing exceptional arts experiences to audiences worldwide.