BI Analyst

Nextech Group; Gillingham; On-site; GBP 48,000 - 52,000; Full time

Job summary

A multi-business organisation in Gillingham is seeking a Business Intelligence Analyst to enhance data-driven decision-making. You will design and optimize Power BI solutions while collaborating with various stakeholders. The ideal candidate will have over 5 years of BI experience, strong SQL skills, and proficiency with Power BI. Benefits include a competitive salary, generous leave, and a supportive work environment.

Benefits

Competitive salary

Generous annual leave allowance

Company pension scheme

Health and wellbeing support programme

Training and development support

Inclusive working environment

Qualifications

• 5+ years' experience in BI, business analysis, or a similar technical role.
• Advanced SQL skills for querying and analysis.
• Strong Power BI experience, including data modelling, DAX, Power Query, and governance.

Responsibilities

• Gather and define reporting and analysis requirements with stakeholders.
• Design, develop, and optimise Power BI dashboards, datasets, and reports.
• Validate data accuracy and consistency across multiple data sources.
• Provide training and ongoing support to system users.

Skills

Analytical skills

Problem-solving skills

Stakeholder management

SQL

Power BI

Education

Relevant certifications (e.g. Microsoft PL-300)

Tools

Power BI

Job description

Role: Business Intelligence Analyst

Salary: £48,000 - £52,000
Location: Gillingham
Hours: Monday-Friday, 08:30‑17:00 (40 hours per week)
Holiday: 25 days annual leave plus Bank Holidays

The Role

We are seeking an experienced Business Intelligence Analyst to play a key role in shaping how data is used to drive performance across a multi‑site, multi‑business organisation. This role focuses on designing, developing, and optimising business intelligence solutions—particularly around a SimPro CRM environment—to deliver actionable insights, streamline processes, and improve decision‑making.

You will work closely with stakeholders across the business, translating requirements into effective reporting, dashboards, and system improvements, while also supporting users through training and guidance.

Key Responsibilities

• Gather and define reporting and analysis requirements with stakeholders
• Design, develop, and optimise Power BI dashboards, datasets, and reports
• Map, analyse, and document business processes and workflows
• Validate data accuracy and consistency across multiple data sources
• Analyse datasets to identify trends, patterns, and anomalies
• Work with sales, customer service, projects, and engineering teams to ensure systems support operational needs
• Translate business requirements into functional CRM processes, liaising with vendors where required
• Identify and implement opportunities for automation and process improvement
• Provide training and ongoing support to system users
• Maintain documentation including process maps, user stories, specifications, and guides
• Support day‑to‑day CRM system operations as needed

About You

• Strong analytical and problem‑solving skills with proven process‑mapping experience
• High attention to detail and data accuracy
• Confident communicator with strong stakeholder management skills
• Commercially minded, with the ability to translate business needs into technical solutions
• Advanced SQL skills for querying and analysis
• Strong Power BI experience, including data modelling, DAX, Power Query, and governance
• 5+ years' experience in BI, business analysis, or a similar technical role
• CRM experience (SimPro highly desirable) and experience delivering user training
• Knowledge of data governance, security, and continuous improvement practices
• Relevant certifications (e.g. Microsoft PL‑300) desirable but not essential
• Willingness to travel between sites, including occasional overnight stays

What's On Offer

• Competitive salary
• Generous annual leave allowance
• Company pension scheme
• Health and wellbeing support programme
• raining, development, and support for professional qualifications
• Inclusive, collaborative working environment
• Employee benefits and discount schemes
• On‑site parking