Beverage Equipment Support Technician

Coca-Cola European Partners plc; Milton Keynes; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading beverage company is seeking a motivated individual for service management in Milton Keynes. This office-based role involves overseeing service calls for CCEP equipment and ensuring exceptional customer service. Candidates must demonstrate strong communication, prioritization skills, and proficiency in SAP or Salesforce. Experience with soft drinks equipment is an advantage. The role supports a diverse team and requires flexibility in a fast-paced environment.

Benefits

Salary + Bonus

Pension Plan

Share Scheme

iPhone

Other Benefits

Qualifications

• Experience in a service environment with exceptional customer service skills.
• Proficient in systems knowledge (e.g., SAP, Salesforce, Microsoft suite).
• Ability to build excellent customer service relationships.

Responsibilities

• Manage reactive service calls and support services for CCEP and third-party equipment.
• Prioritize work in a customer-focused manner.
• Assist engineers with queries relating to equipment.

Skills

Exceptional customer service skills

Proficient in SAP and Salesforce

Strong problem-solving skills

Excellent communication

Job description

A leading beverage company is seeking a motivated individual for service management in Milton Keynes. This office-based role involves overseeing service calls for CCEP equipment and ensuring exceptional customer service. Candidates must demonstrate strong communication, prioritization skills, and proficiency in SAP or Salesforce. Experience with soft drinks equipment is an advantage. The role supports a diverse team and requires flexibility in a fast-paced environment.