Behavioral Health Admissions Lead & Intake Specialist

Universal Health Services, Inc.; Washington; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading healthcare provider in Washington seeks a Lead Call Specialist responsible for coordinating admissions, providing crisis intervention, and ensuring quality service for potential patients. Ideal candidates have a Bachelor's degree in human services or equivalent experience and possess strong communication skills. The role offers opportunities for career development in a supportive environment, emphasizing patient care and professional growth.

Benefits

Competitive Compensation

Tuition Reimbursement

401(K) with company match

Generous Paid Time Off

Career development opportunities

Qualifications

• Bachelor's degree in psychology, sociology, or similar.
• 2+ years experience in a Human Services field with direct contact.
• CPR/AED certification required.

Responsibilities

• Coordinate admission functions and provide crisis intervention.
• Gather telephonic information and schedule assessments.
• Train new call specialists and manage crisis situations.

Skills

Communication skills

Crisis intervention

Data management

Education

Bachelor’s Degree in human services

High school diploma plus 2 years experience

Job description

A leading healthcare provider in Washington seeks a Lead Call Specialist responsible for coordinating admissions, providing crisis intervention, and ensuring quality service for potential patients. Ideal candidates have a Bachelor's degree in human services or equivalent experience and possess strong communication skills. The role offers opportunities for career development in a supportive environment, emphasizing patient care and professional growth.