Beauty Retail Team Lead & Customer Experience

Kikocosmetics; Greater London; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading cosmetics brand in Greater London is seeking a Supervisor to assist the Store Manager in enhancing customer experience and achieving sales goals. This role involves coaching the team, monitoring business KPIs, and ensuring compliance with company procedures. Candidates should have 2-3 years of retail experience and a strong passion for beauty products. Excellent leadership, organizational, and communication skills are essential for success in this role.

Qualifications

• Minimum 2-3 years retail experience in a similar field (Beauty or Fashion).
• Knowledge of cosmetics and beauty products is essential.
• Flexibility in work hours is required.

Responsibilities

• Coach and support the team to deliver customer experience and business goals.
• Monitor Business KPIs and set follow-up action plans.
• Guarantee compliance with store procedures and operational policies.

Skills

Strong customer service skills

Leadership abilities

Excellent communication skills

Organizational and problem-solving skills

Sales and merchandising knowledge

Job description

A leading cosmetics brand in Greater London is seeking a Supervisor to assist the Store Manager in enhancing customer experience and achieving sales goals. This role involves coaching the team, monitoring business KPIs, and ensuring compliance with company procedures. Candidates should have 2-3 years of retail experience and a strong passion for beauty products. Excellent leadership, organizational, and communication skills are essential for success in this role.