Beachfront House Manager – Guest Experience Lead

Watergate Bay Hotel Ltd.; United Kingdom; On-site; GBP 30,000 - 38,000; Full time

Job summary

A leading beach hotel in the United Kingdom is looking for a proactive House Manager to oversee daily operations and enhance the experience of guests. In this role, you will ensure high standards of service, monitor guest interactions, and lead a team committed to excellence. Ideal candidates should possess strong organizational and communication skills, with a minimum of one year in a management position. Join our supportive team to thrive in a wonderful work environment.

Benefits

Team discounts for stays

Discounts on treatments

Free surf lessons and equipment hire

Team social events throughout the year

Dedicated helpline for support

Qualifications

• Minimum of 1 year in a management position.
• Flexible working schedule including weekends.
• Ability to work independently and take initiative.

Responsibilities

• Oversee daily hotel operations across all departments.
• Represent hotel management in guest-related matters.
• Address guest feedback and complaints proactively.

Skills

Solid organisational skills

Positive, proactive approach to team leadership

Customer care/complaint handling knowledge

Guest-focused mindset

Attention to detail

Job description

A leading beach hotel in the United Kingdom is looking for a proactive House Manager to oversee daily operations and enhance the experience of guests. In this role, you will ensure high standards of service, monitor guest interactions, and lead a team committed to excellence. Ideal candidates should possess strong organizational and communication skills, with a minimum of one year in a management position. Join our supportive team to thrive in a wonderful work environment.