Banqueting & Events Food and Beverage Assistant

Crieff Hydro Limited; Crieff; On-site; GBP 10,000 - 40,000; Full time

Job summary

A family-run hotel chain is seeking a motivated individual to join their food and beverage team. This permanent role offers 32 hours per week, engaging in the dynamic environment of banqueting and events. Candidates should possess exceptional customer service skills combined with a welcoming personality. Offering up to £12.21 per hour plus tips, the position may also provide live-in accommodation and various team perks. Ideal for those passionate about hospitality and eager for career progression.

Benefits

Up to £12.21 per hour plus tips

Live-in accommodation

30% off food, drinks, and retail

Reduced rates on hotel activities

Referral bonuses up to £500

Guest-mention rewards

Career progression opportunities

Well-being support

Team events and annual staff party

Qualifications

• Exceptional customer service is essential for the role.
• Previous experience in hospitality or customer service is preferred.
• A positive attitude and enthusiasm for hospitality are crucial.

Responsibilities

• Assist in delivering events and weddings for guests.
• Work in a fast-paced environment as part of the food and beverage team.
• Operate during varying hours based on event schedules.

Skills

Customer service

Hospitality experience

Friendly personality

Job description

Be part of the Family

We’re a family business through and through – family owned since 1868, family run and with a warm family welcome for guests and team alike. Our seven hotels are unique and set in three stunning Scottish locations. Some are big, some are small, but all offer fantastic food and drink, cozy beds and a wealth of things to do.

Crieff Hydro Hotel

In the heart of Scotland, we’re set in a 900 acre estate in stunning Perthshire. A home from home, we’ve been welcoming generations of families for 150 years. We have 215 hotel bedrooms, 55 self‑catering lodges, 6 restaurants and over 60 onsite activities – including a spa, leisure centre, horse‑riding centre and our famously exciting Action Glen. There really is something for everyone!

About The Role

Working as part of our food and beverage team offers you a friendly, fast‑paced and challenging experience. Looking after our guests in Banqueting and Events, you’ll be responsible for helping deliver the many exciting events and weddings that we host all year round at Crieff Hydro. It’s a great chance to get the benefits of working with a large independent company, where you make a difference and learn and develop with truly motivated and enthusiastic people. As many of our events go on late in the evening, this role will entail a variation of hours from early mornings and late evenings. This position is a permanent role contracted to 32 hours per week, with additional hours available depending on business needs. Shift patterns will vary depending on the events calendar, but will generally be between 16:00 and 03:00.

What We Need From You

Exceptional customer service is at the heart of our business, so a friendly, welcoming personality is a given. Your enthusiasm and passion for hospitality, along with your genuine smile and desire to get it right for the customer, will impress us. It’s great if you’ve got previous hospitality or customer‑service experience, but your attitude is what will really count.

What You’ll Get From Us

• Up to £12.21 per hour plus a share of tips, estimated £2,000 per annum for full‑time team members.
• Live‑in accommodation – on‑site, affordable housing with bills included may be available. Most rooms are single occupancy with an ensuite, though this isn’t guaranteed. Availability and rates (set by HMRC) can be discussed at interview.
• Exclusive discounts – enjoy 30% off food, drinks and retail, discounted leisure membership and reduced rates on hotel activities.
• Team‑rate hotel stays – take time to recharge with discounted stays at all of our hotels from just £30 per nightli>
• Refer a friend bonus – earn up to £250‑£500 for each successful team member or manager you recommend to us.
• Guest‑mention rewards – earn £5 every time a guest gives you a positive shout‑out in a review.
• A friendly & supportive team – work in a fun, welcoming environment where team spirit and well‑being are a priority.
• Career progression – with seven hotels, multiple departments, and a wide range of roles, you’ll have plenty of opportunities to grow and explore new career paths.
• Well‑being support – get 24/7 confidential support via the Health Assured Employee Assistance Programme, covering mental health, finances and more.
• Team events & annual staff party – we love to celebrate our people! Enjoy team events throughout the year and a legendary annual staff party.

Careers at the Crieff Hydro Family of Hotels

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Please note: This opportunity does not qualify for sponsorship. To be considered for this role, you must have the right to work in the UK.