Automotive Technical Support Manager- Field & Dealer Liaison

MAN; Swindon; On-site; GBP 80,000 - 100,000; Full time

Job summary

A key player in the automotive industry is seeking a Technical Support Manager to join their team in Swindon. In this full-time, permanent role, you will build relationships with the technical support department, assist with technical issues for dealers, and conduct essential audits. The ideal candidate will bring excellent presentation and negotiation skills, as well as a thorough understanding of vehicle components and diagnostics. Competitive salary, bonus scheme, and attractive benefits are offered, promoting a diverse workplace.

Benefits

Private health care

Healthy pension contribution

25 days holiday

Employee car scheme

Qualifications

• Experience supporting stakeholders in the automotive industry.
• Good presentation and negotiation skills.
• Working knowledge of vehicle service requirements.

Responsibilities

• Develop and maintain relationships with the technical support department.
• Assist Regional Support Managers with TGE technical issues.
• Provide technical in service reports.
• Carry out Road Speed Limiter audits at dealer locations.

Skills

Presentation skills

Negotiating skills

Technical knowledge of vehicle components

Commercial awareness

Tools

Computer diagnostic systems

Job description

A key player in the automotive industry is seeking a Technical Support Manager to join their team in Swindon. In this full-time, permanent role, you will build relationships with the technical support department, assist with technical issues for dealers, and conduct essential audits. The ideal candidate will bring excellent presentation and negotiation skills, as well as a thorough understanding of vehicle components and diagnostics. Competitive salary, bonus scheme, and attractive benefits are offered, promoting a diverse workplace.