Automotive Sales & Customer Experience Specialist

BMW; Brighton; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading automotive group in Brighton is seeking a passionate Sales Associate dedicated to exceptional customer experience. You'll manage customer relationships, prospect for new clients, and maintain product knowledge. The ideal candidate has sales or customer service experience, excellent communication and organizational skills, and a UK driving licence. This role offers competitive rewards, including online healthcare access and enhanced holidays.

Benefits

24/7 online access to healthcare professionals

Car purchasing and lease schemes

Enhanced holiday allowance with length of service

Paid day off for your birthday

Company share purchase plan

Colleague referral payments

Industry leading family friendly policies

Numerous training and development options

Qualifications

• Previous experience in a sales or customer service role with a proven track record.
• Must hold a valid UK driving licence.
• Ability to deliver first-class customer service.

Responsibilities

• Manage relationships with customers and keep in contact about products and events.
• Prospect for new customers by attending product launches and maintaining a database.
• Maintain thorough product knowledge and update via manufacturer training.
• Provide exceptional customer service leading to loyalty and referrals.

Skills

Sales experience

Customer service skills

Organisational skills

Communication skills

Attention to detail

Enthusiasm for helping customers

Job description

A leading automotive group in Brighton is seeking a passionate Sales Associate dedicated to exceptional customer experience. You'll manage customer relationships, prospect for new clients, and maintain product knowledge. The ideal candidate has sales or customer service experience, excellent communication and organizational skills, and a UK driving licence. This role offers competitive rewards, including online healthcare access and enhanced holidays.