Automotive Parts Telesales Advisor

Mesh-AI Limited; Gateshead; On-site; GBP 40,000 - 60,000; Full time

Job summary

A top automotive retailer in Gateshead is looking for an experienced Parts Telesales Advisor to join their team. The role involves building strong relationships with customers, processing parts orders via phone, email, and app, and providing expert advice on automotive parts. Ideal candidates should be confident communicators and team players, with customer service skills and basic computer knowledge. This role comes with competitive pay, generous leave, and various health and wellbeing benefits.

Benefits

Competitive salaries with progression

Generous annual leave

Enhanced family leave

Discounted technology purchases

Eyecare vouchers

24/7 access to GP services

Dental insurance

Critical illness cover

Discounted gym memberships

Exclusive retail and lifestyle discounts

Qualifications

• Confident and capable communicator, both written and verbally.
• Good telephone manner for customer interactions.
• Team player who collaborates well with others.
• Basic understanding of using a computer.

Responsibilities

• Accurately identify parts for specific vehicles.
• Fulfill customer orders via phone, email, and app.
• Build strong relationships with customers.
• Provide high-level customer service.
• Support customer profitability.

Skills

Confident communicator

Good telephone manner

Team player

Basic computer skills

Job description

A top automotive retailer in Gateshead is looking for an experienced Parts Telesales Advisor to join their team. The role involves building strong relationships with customers, processing parts orders via phone, email, and app, and providing expert advice on automotive parts. Ideal candidates should be confident communicators and team players, with customer service skills and basic computer knowledge. This role comes with competitive pay, generous leave, and various health and wellbeing benefits.