Automotive Parts Advisor — Customer-Centric & Stock Expert

Sytner Group; Worcester; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading automotive retailer in the UK is seeking a motivated Parts Advisor to join their team in Worcester. This role requires excellent communication skills and the ability to provide outstanding customer service, including managing parts stock and assisting customers with their requests. Ideal candidates will have previous experience in a similar role and a strong organizational skill set. The company offers a comprehensive benefits package including enhanced holidays and career development opportunities.

Benefits

Enhanced Holiday Entitlement – 33 days inc. bank holidays

Industry-leading Maternity, Paternity and Adoption Pay

Career Development

Recognition of Long Service every 5 years

Discounted Car Schemes

High Street Discounts

Discounted Gym memberships

Cycle to work scheme

One day a year paid voluntary community work

Qualifications

• Previous experience in a similar role is ideally required.
• High levels of organization and attention to detail are a must.
• Fantastic customer-facing communication skills are essential.

Responsibilities

• Manage parts stock room and maintain stock levels.
• Assist customers with parts identification and sourcing.
• Provide excellent customer service both in-person and over the phone.

Skills

Communication skills

Customer service

Attention to detail

Organization

Job description

A leading automotive retailer in the UK is seeking a motivated Parts Advisor to join their team in Worcester. This role requires excellent communication skills and the ability to provide outstanding customer service, including managing parts stock and assisting customers with their requests. Ideal candidates will have previous experience in a similar role and a strong organizational skill set. The company offers a comprehensive benefits package including enhanced holidays and career development opportunities.