Attendance Officer

NEAT Active Ltd; Newcastle upon Tyne; On-site; GBP 80,000 - 100,000; Full time

Job summary

A dedicated educational trust in Newcastle upon Tyne seeks an Attendance Officer to enhance student attendance for Years 10 and 11. The role involves collaborating with Year Leaders and undertaking legal measures if necessary. Candidates should have knowledge of attendance policies and effective communication skills. Attractive benefits include ongoing professional development and a minimum wage of £12.60 per hour. Join us to make a real difference in young people’s lives.

Benefits

Continuing professional development opportunities

Employee Assistance Programme (EAP)

National living wage of £12.60 per hour

Cycle to work scheme

Free eyes tests for DSE users

Flexible working opportunities

Discounts for national retailers

Membership of the Local Government Pensions Scheme

Recognition of previous service

Family friendly schemes

Qualifications

• Knowledge of policies, protocols, and statutory guidance on pupil attendance.
• Experience of working with pupils and parents to improve pupil attendance.
• Effective communication to establish relationships with stakeholders.

Responsibilities

• Contribute to improving school attendance outcomes.
• Support Year Leaders and undertake legal measures when necessary.

Skills

Knowledge of policies on pupil attendance

Experience working with pupils and parents

Effective communication skills

Education

Level 2 Basic Skills (Literacy or Numeracy) or equivalent

Job description

This role is fixed term initially until 31st August 2026 with potential to become permanent, working term time only plus 5 training days.

Are you passionate about making a real difference in young people’s lives? Do you believe that consistent attendance is the cornerstone of academic success? If so, we have an exciting opportunity for you to join our dedicated team at Benfield School as an Attendance Officer.

Responsibilities

The successful candidate will contribute to improving whole school attendance outcomes, including reducing the level of persistent absence by undertaking the role of Attendance Officer for Years 10 and 11 in liaison with the Year Leader, and providing support to the Year Leaders for Years 7-9 by pursuing legal measures to ensure learners get a full-time education.

Qualifications

• Knowledge of policies, protocols and statutory guidance on pupil attendance.
• Experience of working with pupils and parents to improve pupil attendance.
• Effective communication skills to establish effective working relationships with headteachers, external agencies etc.
• Level 2 Basic Skills (Literacy or Numeracy) or equivalent e.g. GCSE Maths and English.

Benfield School is a fully inclusive 11-16 school it has a distinct ethos with strong sense of support and loyalty. Excellent relationships between students and staff and a purposeful learning environment is evident in lessons and around the modernised site. With this foundation, students have a strong platform to be confident, happy and are able to achieve their aspiration.

Our school is one of eight primary and secondary schools within the NEAT Academy Trust family of schools. At the heart of our trust is the aim to nurture, educate, achieve and transform the lives of all young people within the communities we serve across the North East. We have a national research school, which aims to build and strengthen networks of schools throughout the region and help them access effective education research and implement it in everyday practice.

Benefits

• Great opportunities for continuing professional development and a career pathway across our trust.
• Access to an Employee Assistance Programme (EAP), delivered by Health Assured – the UK and Ireland’s leading wellbeing provider.
• National living Wage, meaning everyone at NEAT Academy Trust receives a minimum hourly wage of £12.60 per hour.
• Cycle to work scheme offering savings on a range of bikes and safety equipment via salary sacrifice.
• Access to free eyes tests for DSE users.
• Opportunities for flexible working. Discounts for large national retailers and local businesses in a wide range of categories including holidays, cars, days out, fashion, insurance and much more.
• Membership of the Local Government Pensions Scheme which the trust also contributes to on your behalf.
• Recognition of previous service with other schools, academies, local government etc.
• Family friendly schemes such as maternity, paternity, shared parental and emergency dependent leave.

Interested? If you would like to join us and feel you could thrive here, then please read the accompanying Job Description and Person Specification and complete an application form by clicking ‘apply now’ no later than midnight on Tuesday 13th January 2026.

NEAT is committed to safer recruitment practice and promoting the welfare of children and expects staff and volunteers to share this commitment. This position is exempt from the provisions of the Rehabilitation of Offenders Act and a satisfactory Enhanced DBS from the Disclosure and Barring Service is required as part of pre-employment checks. For shortlisted candidates, we will conduct an online search as part of our screening.