ATM Field Engineer — On‑Site Repairs & Customer Care

NCR Atleos Corporation; Preston, Lancashire, Blackburn; On-site; GBP 30,000 - 33,000; Full time

Job summary

A leading technology company is seeking a Customer Engineer based in Preston, UK. The role involves diagnosing faults and performing repairs on ATM modules, with a focus on ensuring customer satisfaction. Applicants should have strong mechanical and electrical aptitude, and experience with IT repairs. The position offers a competitive salary between £30,000 and £33,000, benefits including a company vehicle, health cover, and a defined contribution pension plan.

Benefits

24 days holiday

Company vehicle and fuel card

75% employer-funded medical cover

Employee life assurance

Access to health and lifestyle benefits

Qualifications

• Valid Full UK manual driving license is required.
• Experience in break/fix, IT, or mechanical repair is essential.
• Ability to work independently with minimal supervision.

Responsibilities

• Diagnose faults and perform repair or replacement of ATM modules on-site.
• Install, maintain, and repair equipment within an assigned territory.
• Ensure customer satisfaction and compliance with Service Level Agreements.

Skills

Interpersonal skills

Problem-solving skills

Local geographical knowledge

Mechanical/electrical aptitude

Tools

Windows operating systems

PC hardware

NCR/Wincor ATMs

Job description

A leading technology company is seeking a Customer Engineer based in Preston, UK. The role involves diagnosing faults and performing repairs on ATM modules, with a focus on ensuring customer satisfaction. Applicants should have strong mechanical and electrical aptitude, and experience with IT repairs. The position offers a competitive salary between £30,000 and £33,000, benefits including a company vehicle, health cover, and a defined contribution pension plan.