Associate Director/Senior Manager, PV (Pharmacovigilance) Operations

Ccrps; Greater London; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading pharmacovigilance organization in the UK is looking for an Associate Director/Senior Manager to supervise and manage Pharmacovigilance Operations. The role includes overseeing ICSR management activities, ensuring compliance with global regulations, and providing strategic advice on PV activities. Ideal candidates should have relevant qualifications and substantial experience in team management, regulatory requirements, and project management. This position offers a hybrid work model, competitive salary, and additional benefits.

Benefits

Competitive salary

Annual bonus based on performance

Healthcare and wellbeing programmes

Pension plan

Shares and savings programme

Qualifications

• Degree in life sciences or equivalent experience required.
• Experience managing teams performing case processing activities.
• Knowledge of PV concepts and project management required.

Responsibilities

• Supervise a team of up to 10 scientific staff.
• Manage team prioritisation and time management.
• Build external relationships with stakeholders.
• Provide project management oversight for clinical trials.
• Mentor new staff during onboarding.

Skills

End-to-end case processing knowledge

Team management experience

In-depth knowledge of PV concepts

Project management skills

Relationship building

Education

Degree in life sciences or a medically related field

Job description

Associate Director/Senior Manager, PV Operations

The key purpose of this role is to support Pharmacovigilance Operations (PV Ops) ICSR Management in the following activities: ICSR management, Clinical Trial/Program Interactions, and Argus Configuration for submissions to regulatory authorities, partners, and CROs.

Benefits

We offer a competitive salary, an annual bonus based on company performance, healthcare and wellbeing programmes, a pension plan, and shares and savings programme. Our Performance with Choice programme allows a hybrid working model, providing the flexibility to balance remote and in‑office work.

In this role you will

• Supervise a team of up to 10 scientific staff responsible for supporting ICSR management activities.
• Manage team prioritisation and time management in line with business needs.
• Build external relationships with key stakeholders and senior leaders.
• Provide project management and case processing oversight for clinical trials and post‑market programmes, ensuring timely completion of deliverables.
• Guide ICSR management leads and team members to ensure compliance with global regulations and GSK SOPs.
• Resolve issues within the ICSR management team and, when necessary, escalated to the ICSR Management Director.
• Ensure all ICSR management activities are appropriately resourced and escalates any resourcing issues.
• Provide workload forecasts and work with the ICSR Management Director to plan strategically in line with business goals.
• Develop the team, identify training requirements, and work with training teams to establish training plans.
• Provide strategic advice on PV activities and oversee direct and/or indirect reports performing PV activities.
• Mentor new staff during onboarding.
• Use influencing skills to drive best practice and innovation across PV Ops.
• Enhance matrix management across PV Ops, ensuring successful connections with PV Ops sub‑teams.

Why you?

Basic Qualifications & Skills:

• Degree in life sciences or a medically related field, or equivalent experience.
• End‑to‑end case processing knowledge, from intake to submissions, and experience managing teams performing these processes.
• In‑depth knowledge of PV concepts and project management within PV, including regulatory requirements, documentation, process design and implementation.
• Experience in clinical trials from a PV perspective (or post‑marketing PV); candidates with limited exposure to one area may be considered for the right fit.
• Functional oversight and team management experience, ideally at associate director or manager level, or significant management experience even as an individual contributor.

Preferred Qualifications & Skills:

• Experience with inspections and audits in PV.
• Technological experience, such as automation or AI projects, or SME status in such initiatives.
• Ability and willingness to adapt to new technology and automation trends in PV.

Closing Date for Applications: 28th of December, 2025 (COB)

GSK is an Equal Opportunity Employer. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information, military service or any other basis prohibited by law.

Should you require any adjustments to our process to assist you in demonstrating your strengths and capabilities, contact us at [e-mail].