Assistant Team Manager – Coaching & Continuous Improvement

Quilter Investors Limited; Southampton; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading wealth management firm in Southampton seeks an Assistant Team Manager to support leadership duties and enhance team performance. The ideal candidate will have experience in operational management, strong coaching skills, and a commitment to continuous improvement. Key responsibilities include managing customer requests, driving service enhancements, and conducting training sessions. This is a permanent, full-time role that offers comprehensive benefits and career growth opportunities.

Benefits

182 hours of holiday (26 days)

Eligible for Quilter Incentive Scheme

Non-contributory pension scheme

Private medical insurance

Life assurance (4x salary)

Income protection (75% of salary)

Qualifications

• Experience managing people in operational settings.
• Strong organizational skills for driving improvements.
• Confident in coaching others and providing feedback.

Responsibilities

• Support leadership duties and manage customer requests.
• Drive service improvements and maintain high quality standards.
• Organize staff training and conduct 1:1s for development.

Skills

Operational management tools

Coaching and training

Data and performance insights

Communication and interpersonal skills

Problem-solving

Education

CF1 or FA2 CII Qualification

Tools

MS Office (Excel)

Job description

A leading wealth management firm in Southampton seeks an Assistant Team Manager to support leadership duties and enhance team performance. The ideal candidate will have experience in operational management, strong coaching skills, and a commitment to continuous improvement. Key responsibilities include managing customer requests, driving service enhancements, and conducting training sessions. This is a permanent, full-time role that offers comprehensive benefits and career growth opportunities.