Assistant Store Manager

Vision Express; City of London; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading optical retail company in Richmond, London, is seeking an Assistant Store Manager to support the Store Manager in driving store performance and ensuring compliance. The ideal candidate is dynamic and ambitious, eager to progress in their career. This role offers an opportunity to join a diverse team, with benefits including free eyewear and performance bonuses.

Benefits

Free eyewear up to £550 annually

On target bonuses up to £4,212

Stretch target bonuses up to £8,424

Family and friends discount

25 days annual leave

Employee Assistance Program

Opportunities with OneSight Foundation

Qualifications

• Dynamic and ambitious individual eager to progress.
• Optical experience preferred but not essential.
• Strong people skills and attention to detail.

Responsibilities

• Support Store Manager in driving performance.
• Ensure compliance with audit standards.
• Deliver outstanding customer experiences.

Skills

Problem-solving

Customer service

Team player

Positive attitude

Active listening

Job description

Join Vision Express in Richmond, London as an Assistant Store Manager and bring energy, enthusiasm, and leadership to our team. You’ll support the Store Manager in driving performance, ensuring audit and compliance standards are met, and delivering an outstanding customer experience.

We’re looking for a dynamic, ambitious individual who’s eager to progress their career with Vision Express. Optical experience is preferred but not essential — what matters most is your drive, people skills, and eye for detail.

Benefits

• Free eyewear up to £550 annually with immediate eligibility.
• On target bonuses of up to £4,212, depending on store performance.
• Stretch target bonuses of up to £8,424, depending on store performance.
• Family and friends discount of 75%, 50% and 25% with a free eye test.
• 25 days annual leave with the opportunity to buy or sell holiday.
• Employee Assistance Program offering confidential support for your wellbeing.
• Opportunities to get involved in the OneSight EssilorLuxottica Foundation.

Some Experiences You Might Have

• Solving complex problems for colleagues and customers.
• Being customer obsessed and providing exceptional customer service.
• Displaying a positive attitude that has influenced others to commit to a cause.
• Active listening, having empathy to understand customer and colleague needs.
• Calm under pressure, supporting customers and colleagues in challenging moments.
• Being a team player, working with colleagues to achieve store targets.
• Having positive energy and the potential to become a brand ambassador.

Why Vision Express?

Working at Vision Express, you will be part of something bigger. With over 550 stores across the UK and Ireland, you will have the opportunity to share knowledge, elevate your career and reach your potential.

Together, we believe that we’re made stronger by our differences, so diversity and inclusion are key ingredients to our success, and we believe that striving for a culture of mutual trust enables us to reach our goals and achieve results.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• General Business, Management, and Consulting

Industry

• Retail