Assistant Shop Manager – Charity Retail, Lancaster

St John's Hospice; Lancaster; On-site; GBP 22,000 - 28,000; Full time

Job summary

A local charity retail shop in Lancaster is seeking an Assistant Shop Manager to join their team. The role involves delivering exceptional customer service, managing the shop's operations, and supporting sales initiatives. Ideal candidates will possess strong merchandising skills and a passion for pre-loved goods. This position offers 27 days of annual leave and an 8% employer-funded pension. If you enjoy working in a rewarding environment and making a difference in the community, this is the perfect opportunity.

Benefits

27 days annual leave plus bank holidays

8% employer funded pension

Employee Assistance Programme

Qualifications

• Experience in retail with a focus on customer service and merchandising.
• Ability to work in a busy, fast-paced environment.
• Must be physically fit to lift and handle donated items.

Responsibilities

• Deliver outstanding customer service.
• Manage sales floor and stockroom effectively.
• Support the retail team and drive sales standards.

Skills

Strong merchandising skills

Customer service skills

Retail flair

Job description

A local charity retail shop in Lancaster is seeking an Assistant Shop Manager to join their team. The role involves delivering exceptional customer service, managing the shop's operations, and supporting sales initiatives. Ideal candidates will possess strong merchandising skills and a passion for pre-loved goods. This position offers 27 days of annual leave and an 8% employer-funded pension. If you enjoy working in a rewarding environment and making a difference in the community, this is the perfect opportunity.