Assistant Shop Manager - Bedford

National Animal Welfare Trust; Bedford; On-site; GBP 22,000 - 28,000; Full time

Job summary

A leading charity organization in Bedford seeks an enthusiastic Assistant Retail Manager to drive shop performance and ensure excellent customer service. This role involves managing a team of volunteers, developing effective shop layout, and ensuring compliance with regulations. Candidates should have retail experience and an interest in charity work. Offers include 25 days annual leave, pension contributions, and employee benefits.

Benefits

25 days annual leave

Contributory pension

Employee Assistance Programme

Qualifications

• Previous retail experience, preferably in a charity shop environment.
• Experience with cash handling and banking.
• Good organizational skills and an interest in products sold.

Responsibilities

• Manage and develop direct reports for a high-performing team.
• Handle shop layout, visual merchandising, and window displays.
• Sort, select, and price stock to achieve optimum income.
• Ensure compliance with Fire and H&S regulations.

Skills

Retail experience

Customer service

Organizational skills

Cash handling

Job description

An exciting opportunity has arisen for a passionate and driven assistant retail manager who wants to use their skills to make a difference to the lives of pets in need. You would be joining our retail team at an exciting time of growth and development, with our charity shops raising vital funds for our work rescuing and rehoming animals in need, from our 5 rehoming centres in England.

About the role:

The position is 35 hours per week, 5 full days, working between 9:30am – 5:00pm.

As Assistant Shop Manager you will work alongside the Shop Manager and a team of volunteers to open and then maximise the potential of our new shop in Bedford. You will work collaboratively with staff and volunteers to ensure excellent customer service and promote NAWT within the local community, working closely with your local rehoming centre.

Some of your key responsibilities will include:

• Manage, inspire and develop direct reports, creating a high performing team that work collaboratively
• Shop layout, visual merchandising and window displays
• Stock sorting, selection and pricing to achieve optimum income
• Maximise Gift Aid sales by ensuring good operational processes and ongoing volunteer training
• Ensure Fire and H&S regulations are met, and all policies are followed

About you:

With a broad range of donated and bought in products to manage, we are looking for a creative, dynamic and flexible assistant manager who has the customer and the charity at the heart of everything they do, who is hard working, hands on and commercially aware.

The successful candidate will have previous retail experience (ideally in a Charity Shop environment) as well as experience of cash handling and banking. You will have good organisational skills and an interest in the products we sell.

In this varied and exciting role, you will be instrumental in ensuring your shop is a successful part of the community, working closely with our Beds Rehoming Centre and representing the National Animal Welfare Trust.

As part of our commitment to making NAWT a great place to work, we offer access to the following employee benefits:

• 25 days annual leave plus statutory bank holidays (pro-rated for part time staff).
• Extra holiday for long service.
• Contributory pension.
• Group Life Assurance.
• Employee Assistance Programme and access to Wellbeing Resources.

To apply please email your CV with covering letter to Debbie Page, Retail Area Manager at [e-mail]

The full Job Description can be viewed below:

Closing date for applications is 10th October. However, we are accepting applications on a rolling basis and may close the recruitment process for this role prior to the deadline, so early applications are encouraged.