Assistant Manager — Retail & Pharmacy Leader

The Boots Company PLC; Newport; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading pharmacy retailer is seeking an Assistant Manager in Newport, UK. In this role, you will support the Store Leader by delivering exceptional customer care and operational standards. Your responsibilities will include leading your team, conducting performance reviews, and managing retail and pharmacy operations. The ideal candidate will have experience in a customer-facing role and strong leadership skills. A variety of benefits, including employee discounts and flexible options, will be provided.

Benefits

Boots Retirement Savings Plan

Discretionary annual bonus

Generous employee discounts

Enhanced parental leave pay

Flexible benefits scheme

24/7 Employee Assistance Programme

Qualifications

• Experience leading a team within a customer facing setting.
• An understanding of how to achieve performance goals through inspiring and coaching.
• Confidence with navigating and embracing new technology.

Responsibilities

• Lead your team to deliver business growth by providing customer care.
• Responsible for performance and development of your team.
• Conduct regular reviews, audits, and risk assessments.
• Interpret data and react to changing customer needs.

Skills

Leadership

Customer service

Coaching

Collaboration

Job description

A leading pharmacy retailer is seeking an Assistant Manager in Newport, UK. In this role, you will support the Store Leader by delivering exceptional customer care and operational standards. Your responsibilities will include leading your team, conducting performance reviews, and managing retail and pharmacy operations. The ideal candidate will have experience in a customer-facing role and strong leadership skills. A variety of benefits, including employee discounts and flexible options, will be provided.