Assistant Manager - Live out Bulls Head Broxbourne Up to £33,018 per annum plus bonus

McMullen & Sons Ltd.; United Kingdom; On-site; GBP 32,000 - 34,000; Full time

Job summary

A family-run hospitality business in the United Kingdom is seeking an Assistant Manager to deliver exceptional guest service. The ideal candidate will lead a team, exceed guest expectations, and manage operational duties. This role offers a competitive salary, bonuses, meal discounts, and career advancement through an internal training program. Previous experience at Assistant Manager level is essential, with strong leadership and guest service skills expected.

Benefits

Competitive salary

Achievable bonus scheme

Shift flexibility

Discounted meals when working

Discounts on food and drinks on days off

Enhanced maternity and paternity pay

Share of gratuities

Career development through GROW Programme

Qualifications

• Previous experience at Assistant Manager level is essential.
• Ability to lead, coach, and guide team members.
• Strong focus on customer expectations and satisfaction.

Responsibilities

• Exceeding guest expectations daily.
• Leading the team to deliver outstanding guest service.
• Management duties including dealing with bookings/functions and rota planning.

Skills

Guest service excellence

Team leadership

Cash and stock control

Job description

If your ambition is to build a career in a long established, successful family run business, where guests come first and quality is paramount, come and join us as an Assistant Manager. We’re independent, so believe in investing in the future and we love home-grown talent. We treat all our people like part of the family – you’ll be respected, trained, coached and encouraged to grow in confidence, to achieve more than you thought you were capable of.

Assistant Manager

So, if you’re as passionate as we are about delivering attentive, full table service and would enjoy helping to create a memorable family dining experience then you could be our next Assistant Manager at Chicken & Grill pubs, an important part of the McMullen’s family. We can offer you….

• A competitive salary
• An achievable bonus scheme
• Shift flexibility
• 60% discounted meals when you are working
• 25% discount on food and 20% off drinks for you and your friends on your day off
• Family friendly policies including enhanced maternity and paternity pay
• A share of gratuities
• Fantastic career development through McMullen’s GROW Programme – currently over half of McMullen General Managers were promoted internally
• A valued position in a progressive company who treat people as a name, not a number

Key Responsibilities of an Assistant Manager

• Exceeding guest expectations daily
• Leading the team to deliver outstanding guest service
• Coach and guide new Team Members
• All aspects of cash and stock control
• Management duties including dealing with bookings/functions, rota planning, cellar management, and deputising in the Managers absence

Previous experience at Assistant Manager level is essential however further training will be given through the McMullen GROW Programme.

Salary: Salary: £32,041 - £33,018 live out