Assistant Manager - Growth, Bonus & Perks

Welcome Break Ltd; Newcastle upon Tyne; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading motorway service operator is seeking an Assistant Manager in Newcastle upon Tyne to support the Unit Business Manager and enhance customer service. Ideal candidates will have supervisory experience, strong people management skills, and a passion for delivering exceptional customer experiences. The role offers competitive pay, bonuses, and a variety of benefits including discounts and training opportunities. Evening and weekend availability is required.

Benefits

Competitive salary plus bonus

£10 on shift meal allowance

30 days’ holiday increases with service

Employee discounts (50% off onsite brands)

My Welcome Break discounts

Contributory pension after 3 months

Structured career path and bespoke training

Free on-site parking

Generous discounts on hotel rooms for family

Qualifications

• Applicants must be 18 years of age or over.

Responsibilities

• Support the Unit Business Manager in running the unit.
• Drive sales and profitability.
• Provide people management and support team development.

Skills

Experience in a supervisor or management role in customer service

Passionate about delivering great customer service

Good people manager who can motivate others

Multi-tasker able to juggle a range of tasks

Business-minded and focused on delivering profitable sales growth

Ambition to develop management career

Job description

A leading motorway service operator is seeking an Assistant Manager in Newcastle upon Tyne to support the Unit Business Manager and enhance customer service. Ideal candidates will have supervisory experience, strong people management skills, and a passion for delivering exceptional customer experiences. The role offers competitive pay, bonuses, and a variety of benefits including discounts and training opportunities. Evening and weekend availability is required.