Assistant Manager - coffee shop

Welcome Break Ltd; Charnock Richard; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading UK motorway service operator is seeking an Assistant Manager to support the Unit Business Manager in running the unit efficiently. Responsibilities include people management and driving sales in a fast-paced environment. Ideal candidates should possess experience in customer service management and be driven to deliver excellent service. Benefits include a competitive salary with bonus, meal allowance, and career development opportunities.

Benefits

Competitive salary plus bonus

£10 on shift meal allowance

30 days holiday

50% off onsite brands

Employee discounts at hundreds of retailers

Contributory pension

Bespoke training

Free on-site parking

Discounts on hotel rooms

Qualifications

• Experience in a supervisor or management role in customer service.
• Passionate about delivering great customer service.
• Able to motivate others and lead by example.
• Business-minded and focused on delivering profitable sales growth.
• Ambitious to develop their management career.

Responsibilities

• Support the Unit Business Manager in running the unit.
• Manage people and drive sales and profitability.

Skills

Customer service

People management

Multi-tasking

Sales growth focus

Job description

Welcome Break, Charnock Richard Services M6, Chorley, PR7 5LR (no motorway driving necessary)

Pay up to £27,500pa plus bonus and £10 on-shift meal allowance

Fantastic benefits & discounts, free parking & great career opportunities

Great managers aren’t born, they’re made. If you want to make it as a successful manager, Welcome Break could give you the perfect start.

As an Assistant Manager, you’ll support the Unit Business Manager in every aspect of running the unit – from people management to driving sales and profitability. It’s fast‑paced and demanding but we’ll give you plenty of support and training to develop your career and help you progress.

A Welcome Break Assistant Manager would ideally:

• Have experience in a supervisor or management role in customer service
• Be passionate about delivering great customer service.
• Be a good people manager who can motivate others and lead by example.
• Be a true multi‑tasker able to juggle a range of tasks.
• Be business‑minded and focused on delivering profitable sales growth.
• Have ambition to develop their management career.

Key benefits for Assistant Managers:

• Competitive salary plus bonus
• £10 on shift meal allowance
• 30 days’ holiday increases with service
• Employee discounts (50% off onsite KFC, BK, Starbucks and Pizza Express to name a few)
• My Welcome Break discounts - savings at hundreds of retailers
• Contributory pension (after 3 months)
• Structured career path and bespoke training
• Free on‑site parking
• Generous discounts on hotel rooms for you and family members

Due to responsibilities within the Assistant Manager role applicants will need to be 18 years of age or over.

About Welcome Break

Welcome Break is one of the UK’s leading motorway service operators, running 61 service areas and 31 hotels across the UK. Working for Welcome Break is not what it may seem to our everyday customer. When you come into one of our sites you will recognise your favourite brands such as Starbucks, Taco Bell, Subway, WHSmith, KFC, Pizza Express and Burger King, as well hotels under the Ramada and Days Inn brands. But what might come as a surprise is that we are all one team and that even with different uniforms, everyone works for Welcome Break.