Assistant Manager

Welcome Break Ltd; East Midlands; On-site; GBP 26,000; Full time

Job summary

A leading motorway service operator in the UK seeks an Assistant Manager to support unit management and drive sales. The successful candidate will have experience in customer service management, strong leadership skills, and the ability to motivate a team. Benefits include a competitive salary of up to £26,000, bonuses, discounts at popular retailers, and a structured career path. Applicants must be 18 or older due to role responsibilities.

Benefits

Competitive salary plus bonus

£10 on shift meal allowance

30 days’ holiday increases with service

Employee discounts

Contributory pension

Free on-site parking

Generous hotel discounts

Qualifications

• Experience in a supervisor or management role in customer service.
• Passionate about delivering great customer service.
• Ability to motivate others and lead by example.
• Ambition to develop their management career.

Responsibilities

• Support the Unit Business Manager in running the unit.
• Drive sales and profitability.
• Provide support and training to staff.

Skills

Customer service

People management

Multi-tasking

Sales growth focus

Leadership

Job description

Overview

Job ID: 127363

Job Type: Permanent

Pay up to £26,000pa plus bonus and £10 on-shift meal allowance

Fantastic benefits & discounts, free parking & great career opportunities

Great managers aren’t born, they’re made. If you want to make it as a successful manager, Welcome Break could give you the perfect start.

Responsibilities

As an Assistant Manager, you’ll support the Unit Business Manager in every aspect of running the unit – from people management to driving sales and profitability. It’s fast-paced and demanding but we’ll give you plenty of support and training to develop your career and help you progress.

Requirements / Ideal Candidate

A Welcome Break Assistant Manager would ideally:

• Have experience in a supervisor or management role in customer service
• Be passionate about delivering great customer service.
• Be a good people manager who can motivate others and lead by example.
• Be a true multi-tasker able to juggle a range of tasks.
• Be business-minded and focused on delivering profitable sales growth.
• Have ambition to develop their management career.

Benefits

• Competitive salary plus bonus
• £10 on shift meal allowance
• 30 days’ holiday increases with service
• Employee discounts (50% off onsite KFC, BK, Starbucks and Pizza Express to name a few)
• My Welcome Break discounts - savings at hundreds of retailers
• Contributory pension (after 3 months)
• Structured career path and bespoke training
• Free on-site parking
• Generous discounts on hotel rooms for you and family members

Due to responsibilities within the Assistant Manager role applicants will need to be 18 years of age or over.

About Welcome Break

Welcome Break is one of the UK’s leading motorway service operators, running 61 service areas and 31 hotels across the UK. Working for Welcome Break is not what it may seem to our everyday customer. When you come into one of our sites you will recognise your favourite brands such as Starbucks, Taco Bell, Subway, WHSmith, KFC, Pizza Express and Burger King, as well hotels under the Ramada and Days Inn brands. But what might come as a surprise is that we are all one team and that even with different uniforms, everyone works for Welcome Break.