Assistant Manager

Specsavers; Croydon; On-site; GBP 40,000 - 60,000; Full time

Job summary

A well-known optical retailer in Croydon is seeking an Assistant Manager to lead a team and ensure streamlined operations across two stores. Responsibilities include staff support, training, managing orders, and customer interactions in the clinic. The ideal candidate will have previous customer service experience, strong communication skills, and the ability to adapt. This full-time position offers a competitive starting salary and various perks, including training opportunities and annual leave, promoting both personal and professional growth.

Benefits

28 days annual leave plus birthday off

Pension contribution

Discounted benefits scheme

Annual subscription to Headspace

Access to latest clinical technology

Qualifications

• Experience in a fast-paced customer service environment.
• Desirable experience in optics.

Responsibilities

• Manage store operations and support staff.
• Handle customer orders and clinic care.
• Train staff and assist optical teams.

Skills

Customer service

Communication

Flexibility

Organisational skills

Job description

Assistant Manager- Croydon North End.

Specsavers. A household name and a Highstreet staple. And you could be part of the team. We’re looking for a hard-working, passionate Assistant Manager ready to help lead a team to greatness so we can provide the best hear and eye care possible. At Specsavers you’ll join a community focused team full of people from all walks of life and all levels of experience. So, as long as you’re ready to work hard to keep our colleagues and customers happy, whoever you are, you can make a difference here. You'll make sure that the store runs like clockwork. That means supporting other staff, making sure they're familiar with systems and helping to deliver training. You'll also be responsible for handling orders and dealing directly with customers in the contact centre clinic. You'll show people how to insert, remove and care for their lenses, as well as assisting the optical team. This role will be across two stores.

What’s on Offer?

As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include:

• Salary: Starting at £30k depending on experience.
• 28 days annual leave plus your birthday off
• Full time (40 hours per week) including weekend working.
• No late nights
• Pension contribution
• Specsavers Perks – our discounted benefits scheme
• Annual subscription to the “Headspace” app
• WeCare – UK confidential employee helpline
• Outstanding clinical and professional development opportunities
• Support with IP, other higher accreditations and Pathway
• Access to latest clinical technology and equipment

Find out more

If you’ve got all these skills, we’d love for you to apply, but there’s also some desirable experience that could set you apart from the competition if you have it.

This includes:

• Previous experience in a fast-paced customer service environment
• Experience in optics
• Great communicator
• Be flexible and adaptable
• Organised
• Checked all the boxes? Now’s the perfect time to apply!