Assistant Head Professional

Jcbgolfandcountryclub; United Kingdom; On-site; GBP 60,000 - 80,000; Full time

Job summary

A prestigious golf club in the United Kingdom is looking for an Assistant Head Professional to support team management and deliver exceptional member services. The ideal candidate should have a passion for golf management, experience in retail, and be able to maintain high service standards. Competitive salary, benefits including gym access and a company pension, and a rewarding environment await the successful applicant.

Benefits

33 days' holiday

Access to onsite gym

In-house doctor and dentist

ULEV car scheme

Cycle to Work Scheme

JCB Rewards Hub discounts

Qualifications

• Passion for developing a career in Golf Club Management.
• Experience in operating a retail shop.
• Ability to respond professionally to feedback.

Responsibilities

• Assist with any requests from Members and Guests.
• Support management of the Golf Academy Team.
• Manage shop stock and conduct monthly stock takes.
• Help deliver the Annual Professional Championship.

Skills

Golf Club Management

Retail Shop Management

Customer Service

IT Skills

Education

Qualified PGA Professional or CMAE Qualified

Job description

Join to apply for the Assistant Head Professional role at JCB Golf & Country Club

Salary: Competitive Salary

Contract Type: Full Time

Working Pattern: Permanent

The Opportunity – Assistant Head Professional

JCB Golf & Country Club, is constructed on a 240-acre site, sat next to the multi-national engineering and construction giant JCB. Set in the rolling Staffordshire countryside and boasting a 7308-yard par 72 championship golf course, JCB G&CC was designed to not only host our corporate members and guests, but to include an annual Professional Championship. For 2026 we will be hosting LIV GOLF UK – as their sole event to be held on UK soil. Due to a continuous strive for improvement, a rare opportunity has become available for an Assistant Head Professional within the Golf Academy Team. Upon golfers’ arrival, the Golf Academy Team are one of the first faces our golfers interact with. As a result, we are searching for an enthusiastic, hardworking, and driven professional to help lead the current team. The mission is to provide outstanding, world class member and guest services leaving memorable experiences along the way.

What does this role involve day to day?

• Be a reliable face for Members and Guests to the Golf Club, ensuring to assist with any requests they may have
• Assist the Head Golf Professional with the management of the Golf Academy Team
• Support the Head Golf Professional with retail decisions, buying plans and pre books
• Attend weekly meetings to discuss department strategies
• Manage & organise a storeroom of shop stock – including the receiving of stock and monthly stock takes
• Merchandise and replenish stock to ensure a world class retail operation
• Oversee the presentation of two Coaching studios and one Putting studio
• Assist with Member & Guest Golf Activities – including group coaching and custom fitting
• Being an integral part of delivering Annual Professional Championship

This will be suited to you

• You have a passion for developing a career in Golf Club Management
• A keen interest and experience in operating a retail shop
• You exhibit a welcoming ‘can do’ attitude to any request made by member or guest
• Taking great pride in all that you do
• Knowledge of a retail operation
• Sufficient IT skills
• Passionate about delivering the high standards for our guests in line with the JCB Golf & Country Club brand
• You handle feedback in a professional manner and respond well to tasks given
• A broad knowledge of Golf – including etiquette, various formats and local rules
• Flexibility is crucial as the role will include weekend working hours
• Qualified PGA Professional or CMAE Qualified is preferred, but not required

What happens next?

Ordinarily, our resourcing team reviews and shortlists CVs. If shortlisted, you’ll speak to one of our recruiters to discuss the role further. Our interview process usually consists of an initial team interview followed by an in-person interview. We’ll keep in touch throughout the process but if you have any questions, please get in touch at [e-mail]

What’s in it for you?

This is your chance to join a company that values expertise not only in rewards but also in real employee care. At JCB you don’t just get a competitive salary, 33 days’ holiday and access to our company pension—you can also use our onsite gym, in-house doctor and dentist. We have an ULEV car scheme available for our employees too. Then there’s the JCB Rewards Hub, which gives you discounts with high street retailers. Feel like biking to work? There’s our Cycle to Work Scheme.

We value diversity and welcome applications from candidates from all backgrounds.

We’re committed to ensuring our recruitment process is fair and inclusive. If you face any accessibility challenges with your online application and require additional support, you have the option of speaking to a member of our recruitment team who can support you to complete an application in an alternative format. If you would benefit from this support, please email [e-mail], and a member of the team will be in touch.

Recruitment Agencies: JCB does not accept any speculative approaches to present candidates for advertised vacancies.