Assistant General Manager

Dodo Pub Co; Oxford; On-site; GBP 31,000 - 33,000; Full time

Job summary

A local pub group is seeking a passionate Assistant General Manager for their Oxford location. Responsibilities include supporting the General Manager in daily operations, building a high-performance team, and ensuring excellent customer service. The ideal candidate will have experience in hospitality management, strong leadership skills, and a commitment to community values. This position offers a competitive salary of £31,000 - £32,500, service charge, and various employee benefits including work/life balance and development opportunities.

Benefits

Service Charge

Paid Overtime

Food On Shift

Dine At Dodo

General Manager Learning & Development Program

Great work/life balance

Annual Team Party

Christmas Day & Boxing Day Off

Qualifications

• Proven experience in a similar role or hospitality management.
• Strong leadership skills to build and nurture a team.
• Excellent customer service and interpersonal skills.

Responsibilities

• Support the GM in managing the pub effectively.
• Create a positive and inspiring work environment.
• Ensure high standards of compliance and customer experience.

Skills

Team building

Leadership

Customer service

Job description

Overview

We’re looking for: A motivated and passionate Assistant General Manager to join our crew!

The Rusty Bicycle, is part of the Dodo Pub Co – known for top-notch burgers, Neapolitan pizzas, and unbeatable vibes. At our core, we’re neighbourhood pubs dedicated to serving products we’re 100% proud of, delivered by people who are 100% committed to what they do.

From the bar: We offer a wide selection of craft beers, wines, and cocktails – all served by knowledgeable and passionate staff to customers who care about quality and community.

From the kitchen: We serve authentic Neapolitan pizzas cooked at 450°C in our pizza oven, alongside tasty burgers, brunch, and sides that hit the spot.

We are neighbourhood pubs for the community, and you will be at the heart of this. The AGM is responsible for supporting the GM in the day-to-day management of the pub in its entirety. You’ll be a hands-on inspiring leader who creates an awesome environment where your team is treated with empathy and respect, allowing them to learn and develop.

What we’re looking for in an AGM

• Assist the GM in the business management of their business.
• Create an inspiring environment.
• Build and nurture an exceptional team.
• Be a champion of our Dodo principles: product quality, customer experience, and standards delivered with pride and care.
• Maintain a high-performance mindset, striving to be the best pub in the area.
• Assist the GM in delivering a high standard of compliance and safety.
• Bring a positive and friendly outlook with a no-compromise attitude when delivering the best for our customers. You genuinely care.

What we offer in return

• £31,000 - £32,500
• Service Charge (100% goes to the team - our data shows approx. £200-£250 per month (full time))
• Paid Overtime
• Food On Shift
• Dine At Dodo – bring a mate once a month, and we’ll cover your food bill
• General Manager Learning & Development Program – many of our GMs started as team members and now run their own Dodo pub or work in operations
• Great work/life balance
• Annual Team Party
• Christmas Day & Boxing Day Off

Next steps

1. If this sounds like your vibe, check out our Instagram & website to see what we’re about.
2. Click apply and tell us a bit about yourself.
3. The Hiring Manager will be in touch to invite you for a coffee & chat, followed by a trial shift where we can get to know each other.
4. We’ll make you a job offer within 48 hours.
5. Your first week will be spent with our Buddy Coach, who’ll show you the ropes and (more importantly) get you tasting our amazing pizzas & beers!