Assistant Branch Manager

Thubelisha; Norwich; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading retail organization is seeking an experienced Assistant Branch Manager in Norwich, England. This role involves managing daily operations, driving sales, and ensuring customer satisfaction. The ideal candidate will have strong sales skills, excellent communication abilities, and a proactive attitude towards business growth. This position offers a competitive benefits package and the opportunity to thrive in an inclusive workplace culture.

Benefits

Bonus

Discounts at retailers

Life assurance

Flexible working options

Mental Health First Aiders

Financial education and loans

Qualifications

• Previous sales experience in a similar environment is preferable.
• Innovative and agile approach to identify growth opportunities.
• Dedicated focus on driving results with integrity and honesty.

Responsibilities

• Effective management of the team and resources in the absence of the Branch Manager.
• Assist the Branch Manager to meet and exceed branch sales targets.
• Manage sales office, branch purchasing, and stock control.
• Maximize margin and net profit.
• Build and maintain relationships with trade and retail customers.

Skills

Tenacity and resilience

Pro-active approach to sales

Customer relationship management

Excellent communication skills

Self confident and self motivated

Ability to interpret financial information

Job description

Assistant Branch Manager

Join to apply for the Assistant Branch Manager role at Thubelisha.

Come and join us as a results driven Assistant Manager to deliver sales and exceed customer expectations as part of a hugely successful branch team.

The Role

As an Assistant Branch Manager, you will report directly to the Branch Manager and support the day-to-day running of the branch. You will identify and capitalise on every sales opportunity, inspiring your customers with the perfect solutions for their requirements. The Assistant Branch Manager will be an expert at building rapport quickly and creating trusted relationships to ensure that everything we do enables us to deliver on our promises to our customers and exceed expectations. You’ll naturally promote and embrace our inclusive team environment and we’re sure you’ll have some fun along the way!

Key Responsibilities

• Effective management of the team and resources in the absence of the Branch Manager
• Assisting the Branch Manager to profitably meet and exceed the branch sales targets
• Managing the sales office, branch purchasing and stock control
• Maximising margin and net profit
• Keeping everyone safe
• Build and maintain relationships with new and existing trade and retail customers
• Previous sales experience in a similar environment is preferable, but the right positive attitude is more important

You

As an Assistant Branch Manager, you’ll have an innovative and agile approach to identify growth opportunities. You’ll enjoy working collaboratively with a dedicated focus on driving results, whilst being committed to acting with integrity and honesty in everything you do.

Skills and Competencies

• Tenacity and resilience
• A pro‑active approach to sales, with a strong desire and ability to win and grow new business
• Experience of customer relationship management and developing a true partnership approach
• Excellent communication skills
• Self confident and self motivated, with the ability to work on own initiative or as part of a wider team
• Ability to interpret basic financial and statistical information

Benefits Package and Cultural Environment

• Bonus
• Discounts, savings and cash back at numerous retailers
• Life assurance
• Extended family policy including maternity, paternity, additional annual leave and more
• Mental Health First Aiders and Employee Assistance Programme, we look out for each other
• Complete induction and a company that lets you grow and encourages development
• Financial education and loans
• Flexible working options
• A business striving to create an environment of inclusion so everyone can be their true self
• And more!

Belong with Us

We’re passionate about creating an inclusive workplace that celebrates and values diversity. Bring your whole self to work regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We don’t want you to fit our culture, we want you to enrich it.

We are committed to best practices in recruitment and undertake Basic Criminal Record Disclosures for candidates that are offered employment within our branches that undertake deliveries for British Gas. This check will only be undertaken after the acceptance of an offer of employment.

Location: Norwich, England, United Kingdom.