Assistant Branch Manager

STARK Group; Newcastle-under-Lyme; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading building materials distributor in England is seeking an Assistant Branch Manager for their Newcastle Under Lyme hub. This role involves supporting the Branch Manager, enhancing customer experience, and ensuring effective team performance. Ideal candidates should have supervisory experience and a flexible work approach. The company offers a competitive salary, generous holiday entitlement, and various employee benefits, creating an encouraging environment for career advancement.

Benefits

Competitive salary

Staff discount

Life assurance

34 days holiday (inclusive of bank holidays)

WorkPerks with numerous discounts

Retirement Savings Plan

Qualifications

• Previous experience in a builder's merchant or with building materials preferred.
• Supervisory experience in a retail or merchant environment.
• Full Manual clean driving license is preferred.

Responsibilities

• Act as first line support to the Branch Manager.
• Provide an excellent customer experience.
• Process customer orders and deliver products.
• Perform branch administration duties.
• Maintain stock levels and ensure health & safety.

Skills

Flexibility

Supervisory skills

Forklift operation

Customer service

Job description

Assistant Branch Manager page is loaded## Assistant Branch Managerremote type: Site-based onlylocations: JPS Newcastle under Lymetime type: Full timeposted on: Posted Todaytime left to apply: End Date: January 5, 2026 (23 days left to apply)job requisition id: JR32950**Jewson Partnership Solutions**, a leading building materials distributor in Northern Europe, is looking for an **Assistant Branch Manager** at their Hub in **Newcastle Under Lyme**, supplying local housing associations and hospitals.We provide a fulfilling and enjoyable work environment with ample opportunities for career growth, along with a competitive salary, staff discount, life assurance, and 34 days of holiday (inclusive of bank holidays).**Hours:** 07:00 – 17:00 Monday to Friday**Key Responsibilities*** Act as first line support to the Branch Manager to lead and support the team to deliver success* Provide an excellent customer experience, maintaining strong effective relationships with both local customers and suppliers* Process customer orders both over the phone and in person* Deliver a wide variety of products to our customers using a 3.5t Box Van when needed* Pick items to fulfil customer orders ready for collection or delivery* Check incoming stock deliveries and put away in appropriate area* Getting to know our product lines and services to make the most of all customer interactions* Perform branch administration duties including processing purchase memos and ensuring all documentation is handled correctly* Maintain stock levels, carrying out regular stock counts* Make Health & Safety a priority and demonstrate how you can keep yourself and others safe at work* Retirement Savings Plan (Pension) – with Legal & General* Life Assurance - From your first day of employment with us you are automatically covered for a lump-sum death in service benefit of 2 x your basic salary. However, if you join the STARK Building Materials Retirement Savings Plan (including if you are automatically enrolled) and contribute a minimum of 4% of your Pensionable Earnings, your lump sum death in service benefit will be increased to 4 x your Pensionable Earnings.* WorkPerks – A platform home to hundreds of all your favourite high street and online discounts via the provider Reward Gateway* Aviva Digicare+ Workplace App (Access to a digital GP, second medical opinions, Mental Health consultation, bereavement service, nutritional consultation)* Voluntary company benefits such as Salary Sacrifice scheme with VWFS, Cycle2Work, Benenden Healthcare, Critical Illness Cover* Employee Discount* Refer a Friend scheme* Wellbeing Centre via WorkPerks* New Reward and Recognition programme**Required Skills and Experience*** A flexible approach to work; happy to support in various departments within the branch this will include working in the warehouse when required* Previous experience within a builder's merchant or with building materials, preferred but not essential* Supervisory experience in a retail or merchant environment* Previous forklift experience preferred, although training will be provided* A full Manual (preferred) clean driving license to support with deliveries using a 3.5t vanAt **Jewson Partnership Solutions**, we're proud to be part of **STARK** **Building Materials UK** and dedicated to providing top-quality products and exceptional service to our customers. We're a friendly and collaborative team, passionate about what we do and committed to doing it well.If you're ready to take your career to the next level and join a team that is dedicated to providing great service, we want to hear from you. Apply today!Jewson Partnership Solutions is here to deliver more for Registered Providers of Social Housing, Repairs & Maintenance Contractors and organisations operating in the public sector. If you’re interested in working with us but unsure about which role suits you best, don’t hesitate to reach out to us at [e-mail]. We look forward to hearing from you!