Assessment Manager - Quality Management System

United Kingdom Accreditation Service Limited; Staines-upon-Thames; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A leading accreditation body in the UK is seeking a skilled Assessment Manager to lead assessment projects and ensure excellent customer service. The role requires strong knowledge of ISO standards and experience in organisation auditing. Candidates should be customer-focused with great communication and organisational skills. This is a home-based position with extensive travel across the UK. The organisation promotes a diverse and inclusive workplace, welcoming candidates from all backgrounds.

Qualifications

• Strong working knowledge of ISO/IEC 17021 or ISO/IEC 17065.
• Hands-on experience and broad knowledge of the sector.
• Practical experience in relevant discipline considered.

Responsibilities

• Select assessment teams and establish the assessment approach.
• Lead the assessment and coordinate the team.
• Collate and report each assessment.
• Progress each assessment project from start to finish.

Skills

ISO/IEC 17021 knowledge

ISO/IEC 17065 knowledge

Customer-focused

Interpersonal skills

Communication skills

Organisational skills

Experience in organisation auditing

Value-adding mindset

Education

Degree level education (desirable)

Job description

The United Kingdom Accreditation Service (UKAS) is looking for a skilled and experienced candidate to take on the exciting and varied role of Assessment Manager within our Corporate team.

To be successful in this role, you will:

• Have a strong working knowledge of either ISO/IEC 17021 or ISO/IEC 17065 and its implementation
• Be customer-focused with excellent interpersonal, communication and organisation skills.
• Have relevant hands-on experience, a broad knowledge of your sector and a good understanding of modern quality management systems in organisations.
• Have experience in organisation auditing or assessment.
• Have a mindset of adding value.
• Be educated to degree level. This is desirable, but not essential. Practical experience in a relevant discipline will also be taken into consideration.

The Role

The post calls for someone with a real passion for quality and a strong track record of working with accreditation within a certification body.

The work will be both engaging and rewarding. This is an opportunity to work in the public interest for the world’s leading accreditation body.

The Assessment Manager is the key focal point for customers. You’ll be expected to meet their reasonable accreditation expectations with objectivity, diligence, and excellent customer service.

The Assessment Manager will also be responsible for:

• Selecting assessment teams
• Establishing the assessment approach
• Leading the assessment and coordinating the team
• Collating and reporting each assessment
• Progressing each assessment project from start to finish

This is a home-based position that involves extensive travel, mainly within the UK, with frequent overnight stays.

Equity, Diversity, and Inclusion: Fostering a Culture of Belonging

UKAS is proud to be the United Kingdom’s sole Accreditation Body. We wouldn’t be able to do what we do without a diverse mix of minds, backgrounds and experiences. UKAS is committed to promoting a culture of belonging and values the differences and uniqueness that everyone brings to the organisation.

We welcome candidates across all types of backgrounds, circumstances, and identities to support our Equity, Diversity and Inclusion (EDI) commitments.

Candidate Privacy Notice:

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