AskHR Administrator: Fast, First‑Contact HR Support

Van Arendonk Makelaardij; Salisbury; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading technology and defense company is seeking an AskHR Administrator for their location in Boscombe Down, Amesbury. The role offers an opportunity to provide first-line HR support, manage queries through a case-management system, and ensure compliance with organizational policies. Ideal candidates will possess strong customer service skills and have experience in administrative or HR support roles. A great chance to grow within an innovative work environment.

Benefits

Matched contribution pension scheme

Competitive holiday allowance

Health Cash Plan

Private Medical Insurance

Employee discount portal

Volunteering Opportunities

Qualifications

• Demonstrable experience in a customer service, administrative or HR support role.
• Strong verbal and written communication skills to articulate guidance to non-technical audiences.
• Ability to manage competing priorities in a fast-paced environment.

Responsibilities

• Act as the first point of contact for HR queries through the AskHR service.
• Provide first-line support to employees across all contact channels.
• Log, triage and manage all queries within the AskHR case-management system.

Skills

Customer service orientation

HR process understanding

Verbal communication

Written communication

Attention to detail

Excel skills

Education

GCSE in English and Maths

Experience in customer service or HR support role

Tools

SuccessFactors

Case management systems

Job description

A leading technology and defense company is seeking an AskHR Administrator for their location in Boscombe Down, Amesbury. The role offers an opportunity to provide first-line HR support, manage queries through a case-management system, and ensure compliance with organizational policies. Ideal candidates will possess strong customer service skills and have experience in administrative or HR support roles. A great chance to grow within an innovative work environment.