Arabic-Speaking Travel Support Specialist

Collinson Group; Greater London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A global travel solutions company based in Greater London is seeking a customer service representative fluent in Arabic to manage inbound calls and client correspondence. The ideal candidate has strong telephonic communication skills and the ability to work in a pressurized environment. This role requires flexibility with working hours, including weekends. If you are passionate about providing excellent customer service in a dynamic setting, apply now.

Qualifications

• Must be fluent in speaking, writing and reading Arabic.
• Experience dealing with clients telephonically.
• Ability to work weekends and adapt to pressurized environments.

Responsibilities

• Handle inbound calls, managing objections effectively.
• Correspond with clients via emails internally and externally.
• Work towards resolution time periods and quality standards.

Skills

Fluent in Arabic

Telephonic communication

Adaptability

Customer service orientation

Multitasking

Job description

A global travel solutions company based in Greater London is seeking a customer service representative fluent in Arabic to manage inbound calls and client correspondence. The ideal candidate has strong telephonic communication skills and the ability to work in a pressurized environment. This role requires flexibility with working hours, including weekends. If you are passionate about providing excellent customer service in a dynamic setting, apply now.