Application Support Engineer (12-Month Maternity Cover)

SettleParadigm; Letchworth; Hybrid; GBP 50,000 - 65,000; Full time

Job summary

A leading housing organization in the UK is seeking a proactive Application Support Engineer. This role involves supporting and configuring the QL housing management system, leading to significant contributions towards system improvements and problem-solving. Ideal candidates will have in-depth knowledge of application support services and relevant business processes in the housing sector. Fantastic benefits include a salary up to £65,000, generous leave, and flexible working options.

Benefits

Annual salary up to £65,000

25 days holiday plus increased with service

Generous pension scheme

Enhanced family-friendly leave

Health cash plan

Life cover and income protection

Flexible working options

Funded training and professional subscriptions

Qualifications

• Experience in providing Application Support services.
• In-depth knowledge of QL housing management system and related systems.
• Deep understanding of business processes in the housing sector.
• Experience with SQL Server, including SSRS and debugging.
• Ability to define problems and apply problem-solving methodologies.
• Collaboration with suppliers on various projects.
• Experience leading system migrations and software upgrades.

Responsibilities

• Design, configure, and implement solutions according to business needs.
• Take ownership of application issues for thorough resolution.
• Identify root causes and areas for improvement in IT.
• Provide consultancy and support on IT projects.
• Document processes and ensure knowledge sharing within the team.

Skills

Application Support services

QL housing management system configuration

Business processes understanding in the housing sector

SQL Server & Reporting Experience

Problem-solving methodology

Supplier collaboration

Systems migrations

Leading Software upgrades

Tools

Power Apps

Power Automate

Job description

A leading housing organization in the UK is seeking a proactive Application Support Engineer. This role involves supporting and configuring the QL housing management system, leading to significant contributions towards system improvements and problem-solving. Ideal candidates will have in-depth knowledge of application support services and relevant business processes in the housing sector. Fantastic benefits include a salary up to £65,000, generous leave, and flexible working options.