Apartment Services Co-Ordinator

Cinnamon Care Collection Group; City of London; On-site; GBP 34,000; Full time

Job summary

A retirement village in London is seeking an Apartment Services Coordinator to support apartment owners and organize fulfilling events. The ideal candidate should have a compassionate nature and good organizational skills, working full-time with flexibility including evenings and weekends. Responsibilities include overseeing events, conducting well-being checks, and providing support in emergency situations. This entry-level role offers a salary of £34,000 per annum.

Qualifications

• Must have a compassionate, caring nature.
• Ability to remain calm under pressure while being enthusiastic and creative.
• Good organizational and IT skills required.

Responsibilities

• Organise a detailed programme of events for apartment owners.
• Conduct well-being checks with every owner at least monthly.
• Oversee and assist with events in agreement with the Village Manager.

Skills

Compassionate, caring nature

Calm under pressure

Good organisational skills

IT skills

Job description

Apartment Services Coordinator

Pay range: £34,000 p.a.

Full‑time with flexibility in hours/days.

Eden Court is a deluxe retirement village located in Battersea SW11, boasting 28 luxury independent apartments and a 71‑bedded nursing, residential and dementia care home. As the Apartment Services Coordinator, you will work alongside and support the owners of the apartments to ensure they live a fulfilling life.

Your work hours are generally 9 am‑5 pm with additional flexibility for evening and weekend events as necessary. You will oversee the owner move‑in process and provide ongoing support and well‑being checks.

Responsibilities

• Organise and prepare in detail a programme of events for apartment owners, ensuring all aspects meet their needs.
• Minutes, prepare and distribute documents from meetings involving owners.
• Consider the varied needs of owners when planning events.
• Negotiate with other Eden Court team members (maintenance, hospitality, catering) where appropriate.
• Develop and conduct owner and family orientation to Eden Court.
• Work 5 days out of 7, including some weekends and evenings with ad‑hoc flexibility.
• Conduct well‑being checks with every owner at least monthly.
• Oversee and assist with events as appropriate and in agreement with the Village Manager.
• Offer service at the restaurant/bar and manage events.
• Support owners with the purchase of essential supplies in emergency situations.
• In absence of a hostess, serve lunches in the restaurant/bar.

Qualifications

• Compassionate, caring nature.
• Calm under pressure with an enthusiastic and creative approach.
• Good organisational and IT skills.

Seniority level

Entry level

Employment type

Full‑time

Job function

Other

Industry

Public Safety